Talent.com
Host

Host

Arlington Heights, Illinois, United StatesUSA, Illinois, Arlington Heights
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Host is the first and last point of contact for members and guests, setting the tone for their entire club experience. Your role is to warmly greet and seat members and guests, ensuring a seamless and positive start and finish to their visit. You will uphold the 3-steps of service by providing exceptional hospitality and maintaining a welcoming atmosphere. Additionally, you will keep the host area organized and assist with other tasks, such as member services representative duties, as needed to support the team.

Reporting Structure

  • Reports to the Food & Beverage Director

Day-to-Day

  • Maintain Invited service standards as outlined in the F&B service training program.
  • Greet members / guests by name, providing a warm and welcoming experience.
  • Seat members / guests while ensuring high-quality service and attention to their needs.
  • Converse with members / guests in a professional manner, staying calm under pressure.
  • Assist service staff as needed, adhering to the Invited standards of service.
  • Ensure the host podium is organized and close out the podium at the end of each shift.
  • Complete daily assignments and side work to meet standards, including keeping work areas organized and sanitized, and stocking supplies.
  • Support employees and contribute to team efforts to deliver the 3-steps of service.
  • Notify management of any members / guests complaints immediately and practice effective service recovery.
  • Handle last-minute requests and changes from Members / Guests professionally

    • Additional Duties

  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
  • Wear a clean, neat uniform that meets club standards.

    • About You

    Preferred

  • High school diploma or equivalent.
  • Previous experience in the service or hospitality industry is an advantage.
  • Experience operating a multi-line telephone system.
  • Proven ability to handle sensitive member information with the highest level of confidentiality.
  • Strong communication skills with the ability to follow instructions accurately.

    • Physical Requirements

  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding / unfolding as required.
  • Able to lift, carry, push, and pull up to 100 lbs. occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.

    • Primary Tools / Equipment

  • Telephone / Tablet
  • POS System
  • Floor Chart
  • Menus

    • Work Schedule

  • Attendance requirements for this position as outlined on the weekly schedule.
  • Additional hours are required to meet deadlines of the position, including weekends and / or holidays.

    • Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

    Invited is an Equal Employment Opportunity Employer

    The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

    serp_jobs.job_alerts.create_a_job

    Host • USA, Illinois, Arlington Heights

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Host

    Host

    Doughboy Restaurant GroupOak Brook, IL, US
    serp_jobs.job_card.full_time
    Rich Labriola, the visionary behind Doughboy Restaurant Group, including Labriola Chicago, Labriola Oak Brook, and Stan's Donuts, is embarking on an exciting journey of expansion and refinement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Ruth's ChrisSouth Barrington, IL, US
    serp_jobs.job_card.full_time
    Are you ready for the best job ever?.Since Ruth’s Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Il PorcellinoChicago, IL, US
    serp_jobs.job_card.full_time
    We’re hiring people to join our team as HOST STAFF! .Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness. Paid Vacation for Qualifying Employees.Blue Cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Host

    Host

    The Capital GrilleChicago, IL, US
    serp_jobs.job_card.full_time
    We cordially invite you to apply.Joining our team provides exceptionally distinctive benefits, including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Ema - GlenviewGlenview, IL, US
    serp_jobs.job_card.full_time
    We’re hiring people to join our team as HOST STAFF! .Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness. Paid Vacation for Qualifying Employees.Blue Cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    The Alinea GroupChicago, IL, US
    serp_jobs.job_card.full_time
    Alinea is looking for a full-time.Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full-time position, pai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Vig West Loop LLCChicago, IL, US
    serp_jobs.job_card.full_time
    Provide a warm and genuine greeting to each guest upon entry and exit of the building, answer telephones, take reservations and messages, follow lost and found procedures, maintain accurate guest c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Eddie V'sOak Brook, IL, US
    serp_jobs.job_card.full_time
    We cordially invite you to apply.Joining our team provides indulgent benefits including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexible spending accou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Pappadeaux Seafood KitchenWestmont, IL, US
    serp_jobs.job_card.full_time +1
    Now Interviewing Door Hosts! We're a family owned and operated company, which means our core values have been passed down from generation to generation. We're constantly focused on innovation, atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Yard HouseNaperville, IL, US
    serp_jobs.job_card.full_time
    Hosts set the stage for an exceptional dining experience.They’re responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests in a cle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Host

    Host

    Bub City - RosemontDes Plaines, IL, US
    serp_jobs.job_card.full_time
    We’re hiring people to join our team as HOST STAFF! .Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness. Paid Vacation for Qualifying Employees.Blue Cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Margaritaville RestaurantsChicago, IL, US
    serp_jobs.job_card.full_time
    Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and deliveri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Stoney River Steakhouse & GrillBarrington, IL, US
    serp_jobs.job_card.full_time
    Stoney River Steakhouse and Grill is an upscale steakhouse, specializing in hand-cut steaks, fresh seafood selections, signature salads, and house specialties. We strive to provide the highest-quali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Beatrix - Oak BrookOak Brook, IL, US
    serp_jobs.job_card.full_time
    We’re hiring people to join our team as HOST STAFF! .Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness. Paid Vacation for Qualifying Employees.Blue Cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Emmett's Brewing CompanyPalatine, IL, US
    serp_jobs.job_card.full_time
    We are looking for a customer-focused Host to join our team! You will be welcoming guests,.You are a natural people person who can quickly build rapport with guests and create a.Detail-oriented and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    J. Alexander's RestaurantsNorthbrook, IL, US
    serp_jobs.job_card.full_time
    Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch-made wood-fired cuisine.We strive to provide the highest-quality food and service in the hospitality in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    LongHorn SteakhouseSCHAUMBURG, IL, US
    serp_jobs.job_card.full_time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Chicago, Illinois, United StatesUSA, Illinois, Chicago
    serp_jobs.job_card.full_time
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day