A company is looking for a Customer Success Manager to enhance customer experiences in the residential mortgage market.
Key Responsibilities
Manage customer relationships to ensure satisfaction and retention
Implement and optimize workflows and AI-based automations for clients
Collaborate with cross-functional teams to address customer needs and improve product offerings
Required Qualifications
Experience in customer success or account management roles
Strong understanding of the residential mortgage industry
Proven ability to work collaboratively in a team environment
Demonstrated ability to manage multiple projects simultaneously
Relevant degree or equivalent experience in a related field
Customer Manager • Denver, Colorado, United States