Healthcare Member Outreach SpecialistTake2 Consulting, LLC • Tallahassee, FL, US
Healthcare Member Outreach Specialist
Take2 Consulting, LLC • Tallahassee, FL, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPerforms other functions as assigned Ability to organize well. Strong Customer Service Skills Strong Communication Skills Ability to provide and represent professionalism in job. Ability to practice flexibility and adaptability in the workplace. Ability to work with Microsoft Word and Excel and navigate internet skillfully. Ability to analyze information and use logic to address work-related issues and problems. Ability to operate with strong interpersonal skills. Ability to be careful and thorough about detail. Ability to perform data entry accurately. Average manual dexterity in use of a PC, phone, 10 key, sorting, filing and other office machines. Ability to handle conflict appropriately and constructively. Working knowledge of HIPAA privacy and Security rules. Ability to perform well in team environment. Ability to meet deadlines. Ability to handle pressure and deadline-oriented project demands Minimum 2 year experience working on the phone making inquiries (outbound) and / or answering calls (inbound) Experience with Health Care or Government Sponsored Health Insurance Preferred Call Center Experience Preferred Knowledge of Health Care Terminology Preferred
Job Description
This position is onsite in Tallahassee, FL
$15
We are seeking a talented individual who will be responsible for outreaching to current HIPP / Premium Assistance members to request required documentation needed to complete their annual case review. This individual will conduct documentation verification, member / employer coordination, and customer service while ensuring accurate data entry and timely processing.
Essential Responsibilities
- Review recently received documentation to ensure it is received.
- Outreach to a high volume of current HIPP / Premium Assistance members to request missing documentation.
- Enter accurate call details in a timely manner.
Other Responsibilities
Knowledge, Skills and Abilities
Minimum Education
High School Diploma or equivalent required
Certifications (Required / Desired)
None
Minimum Related Work Experience
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