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Customer Care Specialist

Customer Care Specialist

ZiftyDecatur, GA, US
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Customer Care Specialist

Be a part of our award-winning customer care team! Zifty is currently seeking a full-time Customer Care Specialist. This is an in person position.

This is a full-time, in-person position. The schedule is Monday through Friday, 8 : 00am to 4 : 00pm, and the pay range is $21$23 per hour, depending on experience. Full benefits (health, dental, vision), 401k, unlimited PTO.

The Job :

  • Support daily operations and help maintain a positive work environment
  • Collaborate with management and staff to align on tasks and priorities
  • Answer incoming calls and assist customers, clients, and drivers as needs arise
  • Assist in getting orders claimed in a timely basis
  • Assist drivers on routes with real-time questions or issues

What We're Looking For :

  • Previous management or supervisory experience strongly preferred
  • Strong customer service background
  • Excellent verbal and written communication skills
  • Ability to take direction, provide feedback, and handle changes with flexibility
  • Work independently and as part of a team
  • Ability to navigate your way around a computer
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    Customer Care Specialist • Decatur, GA, US

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