Call Center Representative

Job Description

Job Description

Join our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives. As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele.

The ideal candidate possesses exceptional communication skills, both verbal and written, and demonstrates a strong commitment to professionalism. We value individuals who are receptive to feedback, dependable, and possess a positive attitude with a desire for personal and professional growth. Collaboration is key, as we foster a team-oriented environment where every member contributes to our collective success.

Our flexible scheduling options allow for a work-life balance, with shifts available from Monday to Saturday between 9 : 30am and 7pm, totaling 45-55 hours per week. We are looking to fill 5 days per week, Saturdays required. We understand the importance of accommodating individual preferences and are open to discussing alternative arrangements.

Starting compensation is $14.00 per hour. Additionally, lucrative bonuses are offered, providing ample opportunity for financial growth. As well, this position is 1099.

Duties include but are not limited to :

• Conduct market research to identify potential clients and industries for automotive sales
• Develop and implement strategic plans to target new clientele
• Build and maintain relationships with clients via phone calls, text messages, and emails
• Collaborate with the sales team to develop effective sales strategies
• Provide loan applications to customers and collect necessary documentation for approvals
• Track and report on self-performance, pipeline, and results using CRM software
• Stay up-to-date with industry trends, market conditions, and competitor activities

At R&R Car Company, located in Mt Clemens & Roseville, MI, we are passionate about both vehicles and customer satisfaction. By combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join us in providing unparalleled service, reliability, and quality to our valued clientele.

View our website here to see more about us : https : / / www.rrcarcompany.com

& Our FaceBook page : https : / / www.facebook.com / RRCarCompany