Patient Care Coordinator II (Medical Assistant), Neuro Surgery Neurology Clinic Full Time, Days (08HR)

Patient Care Coordinator

Day - 08 Hour (United States of America) Stanford Health Care is looking for Patient Care Coordinators (PCC / Medical Assistants) to be part of our strong team environment. A PCC works as the point person navigating the patients from every discipline through their clinic visit at Stanford Health Care. They work closely with other team members in different departments to provide quality patient care. We're looking for someone who enjoys working with patients and helping them obtain the care they need. Our team members are cross trained to work in multiple roles from front desk to back office. A few responsibilities the PCC will be assisting with are rooming patients, checking patients in and out, scheduling follow-up appointments, setting up procedural areas, assisting providers during procedures, managing providers schedules and ensuring timely communication between the patient and the provider by responding to patient messages. There is a lot of room for growth and development working as a PCC at Stanford Health Care. If you are looking for a new opportunityconsider this as your first choice in positions! EPIC and / or in basket experience highly preferred.

As a foundational level, the PCC II, is expected to learn and apply job skills, policies, and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team.

Locations : Stanford Health Care

Key responsibilities include but are not limited to :

• Clinical Expertise Development : Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
• Record Keeping and Protocol Compliance : Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope.
• Patient Care : Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
• Clinical Administration : Handle check-in / out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Clinic Maintenance : Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
• Communication and Coordination : Handle patient phone calls, prescription refills, and clinic support operations, manage CRM / In-Basket, and serve as a liaison between the provider, the patient, and the staff.

Education Qualifications :

Experience Qualifications :

Preferred Knowledge, Skills and Abilities :

Licenses and Certifications :

These principles apply to ALL employees : SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective : Know Me : Anticipate my needs and status to deliver effective care Show Me the Way : Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me : Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale : Generally starting at $33.22 - $37.39 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.