Client Advocate

Job Description

Job Description

Salary : $18.11-$19.00 hourly

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

We are looking for a Client Advocate to join our team in operating and maintaining our Resource Center, under the supervision of the Resource Center Coordinator. Our Client Advocates maintain a warm and welcoming environment while working to meet immediate needs that help restore the dignity of our clients. In this position, you will have the opportunity to make a difference by working directly with clients to identify appropriate resources, social service referrals, and assistance programs, both within the organization and externally in the community. In addition to working in the Resource Center, Client Advocates also provide support to other programs onsite and in outreach settings as needed. If this sounds fun and exciting, we welcome you to apply!

Duties and Responsibilities :

• Performs daily tasks to maintain space, equipment, supplies, and resources in the Resource Center.
• Maintains a warm and welcoming environment for clients and representatives from other community resources.
• Provides administrative and clerical support for Resource Center, including answering phones, maintaining files, organizing and stocking supplies, monitoring client usage of phones, computers, and showers.
• Identifies social needs, make referrals and provide assistance to assist in access to appropriate social services, resources, benefits, and support networks.
• Assists clients in applications for housing, motel vouchers, public benefits (Medicaid and SNAP) and State ID / Birth Certificates.
• Completes required documentation and data entry tasks.
• Participates in agency outreaches as needed.
• Complies with organization policies and procedures.

Minimum Qualifications :

Preferred Qualifications :

All benefits start the month after you begin work :

We're an equal opportunity employer. All applicants will beconsidered for employment without attention to race, color,religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.