Talent.com
Customer Service and Scheduling Specialist - CSR
Customer Service and Scheduling Specialist - CSRZenner & Ritter • Lancaster, NY, US
Customer Service and Scheduling Specialist - CSR

Customer Service and Scheduling Specialist - CSR

Zenner & Ritter • Lancaster, NY, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Are you highly organized with a talent for delivering exceptional customer service? Join Zenner & Ritter in Buffalo, NY as a full-time Customer Service and Scheduling Specialist - CSR and be at the core of our mission to provide outstanding support to both our team and customers. We offer competitive pay of $17-$20 per hour , continuous training opportunities , a supportive work environment , and an opportunity to grow in your career . Plus, great benefits such as :

  • Health, dental, and vision
  • Paid time off (PTO)
  • 401(k) with a company match
  • Life insurance
  • Employee Assistance Program (EAP)
  • Growth opportunities
  • Short- and long-term disability
  • Company parties

WHY WORK WITH US?

We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!

IN THIS ROLE, YOU'LL :

  • Coordinate schedules and communicate effectively with technicians.
  • Provide exceptional customer service over the phone, addressing inquiries and scheduling appointments.
  • Maintain organized and accurate schedules to ensure smooth daily operations.
  • Use your attention to detail and time management skills to balance priorities effectively.
  • As a Customer Service and Scheduling Specialist - CSR, your contribution will be essential to delivering seamless service and operational excellence!

    WHAT YOU BRING TO THE ROLE :

  • Strong computer skills
  • Excellent organizational and communication abilities
  • Preferred Qualifications :

  • Experience in customer service or dispatching
  • WORK SCHEDULE :

    This is a full-time, in-office position based in Buffalo, NY. Shifts for our Customer Service and Scheduling Specialists - CSRs may vary, ensuring you can maintain a balanced schedule.

    ARE YOU READY TO JOIN OUR TEAM?

    Applying is quick and straightforward-our mobile-friendly initial application takes just 3 minutes to complete. Take the next step in your career and apply today to become part of a team that values your skills and dedication.

    Must have the ability to pass a background check and drug screening test.

    Job Posted by ApplicantPro

    serp_jobs.job_alerts.create_a_job

    Service Csr • Lancaster, NY, US

    Job_description.internal_linking.related_jobs
    Customer Service Specialist

    Customer Service Specialist

    Staffmark Group • West Seneca, NY, United States
    serp_jobs.job_card.permanent
    Customer Service Specialist - Join a Leading Federal Contract Team.Are you a customer service professional with strong communication skills and a passion for problem-solving? We're seeking a Custom...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Specialist, Customer Services

    Specialist, Customer Services

    Columbus McKinnon Corporation • Getzville, NY, US
    serp_jobs.job_card.full_time
    Location : Getzville, NY, US, 14068.The Specialist, Customer Services will provide best in class service to our customers by developing and maintaining customer and sales relationships by creating b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Specialist

    Customer Success Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Specialist, Customer Success.Key Responsibilities Manage a portfolio of mid-market Expert Medical Opinion clients as the primary point of contact Monitor client engage...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Consultant

    Customer Service Consultant

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative to provide support and information to customers regarding bone health products. Key Responsibilities Act as a knowledge base for customer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    GPO Implementation Specialist

    GPO Implementation Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a GPO Implementation Specialist responsible for implementing new continuum of care customers and ensuring their connections to distributors and vendors.Key Responsibilities...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Consumer Care Representative (Collections Specialist / Customer Service)

    Consumer Care Representative (Collections Specialist / Customer Service)

    Coast Professional, Inc. • East Aurora, NY, US
    serp_jobs.job_card.full_time
    This is an in-office opportunity located at 300 Gleed Ave, East Aurora, NY 14052.Number of openings for this position.Ongoing need to fill this role. The Consumer Care Representative (Customer Servi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Specialist Customer Service.Key Responsibilities Enters and processes accurate and timely orders utilizing EDI and order requirements Ensures accurate entry by underst...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Services Specialist II

    Client Services Specialist II

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Specialist II for the overnight shift.Key Responsibilities : Respond to client support requests via email, chat, and phone, addressing various concerns ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Services Specialist

    Client Services Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Specialist I.Key Responsibilities : Respond to client e-mail support tickets, addressing various concerns Utilize online systems and support tools to re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Readiness Engineer

    Service Readiness Engineer

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Service Readiness Engineer to ensure new customers and services are prepared for operational life. Key Responsibilities Act as the main point of contact for assigned pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Request Specialist

    Service Request Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Service Request Specialist - Third Shift.Key Responsibilities Submit MACD requests and vendor orders for equipment on behalf of customers Update system assets and assi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Care and Provider Specialist / Customer Service (Healthcare)

    Member Care and Provider Specialist / Customer Service (Healthcare)

    Centivo • Buffalo, NY, US
    serp_jobs.job_card.full_time
    Member Care / Provider Specialists.We exist for workers and their employers who are the backbone of our economy.That is where Centivo comes in our mission is to bring affordable, high-quality h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Centricity Lead

    Customer Centricity Lead

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    Manager, Customer Centricity - Business Cards & Payments (Remote).Key Responsibilities Partner with teams across BC&P to deliver on strategic roadmaps and ensure timely project execution Drive i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Scheduling Specialist

    Scheduling Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Scheduling Specialist responsible for coordinating patient appointment scheduling for medical equipment and services. Key Responsibilities Schedule and coordinate delive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Provider Success Specialist

    Provider Success Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Provider Success Specialist responsible for supporting provider relationships and ensuring quality service delivery. Key Responsibilities Assist newly approved providers...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Specialist

    Customer Success Specialist

    On-Board Companies • Buffalo, NY, US
    serp_jobs.job_card.full_time
    For immediate consideration please send your resume to.Subject Line : Position Title and State you are Located.On-Board Services, Incorporated is an on-site contract service provider for a local man...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service and Scheduling Specialist - CSR

    Customer Service and Scheduling Specialist - CSR

    Zenner & Ritter • Buffalo, NY, US
    serp_jobs.job_card.full_time
    Scheduling Specialist - Customer Service Representative.Step into a role that keeps everything running smoothly! Are you a master multitasker with a passion for helping people? At Zenner & Ritter i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Customer Service Specialist

    Bilingual Customer Service Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Collector / Customer Service Specialist.Key Responsibilities : Communicate with businesses via telephone and written correspondence Negotiate claims' resolution...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Guide

    Customer Service Guide

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Guide.Key Responsibilities Handle client and member calls accurately and timely, ensuring total follow-through Provide excellent customer service by a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDS Intake Specialist

    CDS Intake Specialist

    VirtualVocations • Buffalo, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a CDS Intake Specialist who will serve as the first point of contact for network providers, physicians, and members. Key Responsibilities Receive and process authorization...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted