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BANQUET CAPTAIN

BANQUET CAPTAIN

JW Marriott Marquis MiamiMiami, FL, US
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Job Description

Job Description

Location : JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA

Compensation : Hourly

JOB SUMMARY

  • Attend daily BEO meeting and discuss plan of action for the next day with Banquet Manager and Event Coordinators.
  • Attend pre-function / daily briefing (conducts in absence of Red Coat). Receive room function assignments from Director of Banquet and discuss any last minute changes. Responsible for golden keys for groups.
  • Inspect the rooms for assigned functions make certain that every detail conforms with the BEO. Check temperature and lighting of the room too.
  • Check in servers; assign stations and pre-post function side work duties.
  • Inspect table place-settings, linen, china, glasses, silverware and condiments for correct placement. Make sure each element is clean, undamaged and attractive.
  • Responsible for proper setting of buffet tables and other food service tables used for banquet functions.
  • Make sure all functions are posted correctly on the event board.
  • Contact host in charge of the function to introduce him / herself and coordinate any last minute details.
  • Handle all guest requests as necessary.
  • Maintain constant contact with banquet chef to ensure complete communication between food production and food service. Give exact count after guests have been seated; advises as to last minute timing.
  • Extend and total check (double check for accuracy) and have host sign it.
  • Post checks on PMS and NGS systems.
  • Provide guest with banquet red coat form and make note of all guest comments (both positive and negative) and report to Banquet Manager for each function supervised.
  • Supervise the handling, storage and security of all banquet service equipment.
  • Supervise clearing and post function clean up. Check servers out making sure that function rooms, aisle and storage areas are clean, and the equipment is cleaned and stored properly.
  • Accountable and responsible that all service associates under his / her supervision followed the safety and accident prevention guidelines.

CANDIDATE PROFILE

  • Ability to use standard software applications and hotel systems
  • Effective decision making skills
  • Effective influence skills
  • Strong problem-solving skills
  • Good presentation and platform skills
  • Good training / facilitator skills
  • Knowledge of purchasing, inventory controls, supplies, and equipment
  • Ability to effectively manage labor productivity
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)

    • Education or Certification

  • High School Diploma or equivalent required; Bachelor’s Degree preferred

    • Our Mission

    We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community.

    Our Vision

    To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities.

    Our Core Values

    We Inspire People

    We Embrace Innovation

    We Pursue Accountability

    SOCIAL MEDIA SITES

    Marriott Careers : https : / / www.youtube.com / user / MarriottJobs

    JW Marriott Marquis Miami

    Website : https : / / www.marriott.com / hotels / travel / miamj -jw-marriott-marquis-miami /

    Instagram : https : / / www.instagram.com / jwmarriottmarquismiami / ?hl=en

    Facebook : https : / / www.facebook.com / JWMarriottMarquisMiami /

    Twitter : https : / / twitter.com / jwmm_miami?lang=en

    Maps : https : / / www.marriott.com / hotels / maps / travel / miamj -jw-marriott-marquis-miami /

    E-VERIFY

    MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

    MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

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    Banquet Captain • Miami, FL, US