Lounge Manager

Lounge Manager HeadPinz Fort Myers

The Lounge Manager at HeadPinz Fort Myers is responsible for leading all aspects of the bar and lounge operations, ensuring a superior guest experience, maximizing revenue, and upholding high standards of service and cleanliness. This individual should be a motivated hospitality professional with strong leadership skills and a passion for entertainment-driven venues.

Key Responsibilities

• Manage day-to-day operations of the bar and lounge, including staffing, inventory, cleanliness, and guest engagement.
• Foster a welcoming and vibrant environment for guests through exceptional service and atmosphere.
• Hire, train, and mentor bartenders and servers to meet performance standards and deliver elevated customer experiences.
• Monitor inventory, control costs, and maintain par levels by ordering efficiently and minimizing waste.
• Develop and execute lounge promotions, drink features, and special events to drive guest traffic and boost revenue.
• Ensure compliance with all state and local alcohol regulations and health codes.
• Handle guest concerns and requests with professionalism and urgency.
• Collaborate with the marketing team to promote lounge events and offerings.
• Track sales performance, manage labor, and control operational costs to meet financial goals.
• Work cross-departmentally to ensure smooth integration of lounge operations with the entire guest experience.
• Resolve service issues promptly and proactively to ensure continuous service excellence.

Qualifications & Requirements