Governance & Control Mgr (US)

Governance And Control Manager

The Governance and Control Manager will be responsible for the analysis, assessment and reporting of operational risks. This includes representing the ATM Channel for new business initiatives and interacting with internal partners such as Legal, Compliance, Privacy, Operational Risk, Regulatory Risk, Fraud, TRMIS and others to ensure alignment to the broader organization from a policy and compliance perspective.

Depth & Scope :

• Actively engages partners including Legal, Compliance, Privacy, Operational Risk, Regulatory Risk, Fraud, TRMIS to understand risk policies and collaborate, identify solutions for the ATM Channel
• Acts as Risk SME on new ATM Channel initiatives to ensure the application of a risk lens in conjunction with internal stakeholders to mitigate, avoid or transfer exposure to an acceptable extent (Tier 1, 2, 3 Projects)
• Acts as an expert in Operational Risk Event data and reporting and provides insight in identifying trends and risks for the business
• Supports the annual Risk & Control Self-Assessment process, including preparatory work for all sessions
• Responsible for oversight of process mapping and risk assessments under the new Process Risk & Control Self-Assessment (pRCSA) enterprise wide initiative
• Assists business with the development and review of Key Risk Indicators (KRIs) and manages the aggregation and assessment of KRIs
• Coordinates Business Continuity Planning; with Plan Builder accountability for both US and Canada BCM Plans
• Performs ad hoc analysis and investigations as required
• Maintains a thorough knowledge of the ATM Channel and its emerging compliance issues, ensuring proactive management and adequate support
• Encourages and fosters positive working relationships with internal business partners
• Works with key internal stakeholders (Compliance, Privacy, Regulatory and Operational Risk, etc.) to ensure compliance on pending legislation and awareness of issues as a result of the change in order to determine channel impact to close gaps
• Escalates ATM Channel regulatory concerns to partners

Education & Experience :

Desired Qualifications :

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package :

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.