Talent.com
Medical Assistant

Medical Assistant

American Family CareWorcester, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Department : | Corporate Operations | Supervises : | N / A | Sub-Department : | | FLSA Status : | Non-Exempt

Reports To : | Center Administrator | Date Completed : | 5 / 22 / 2025

General Position Description :

Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service.

Core Responsibilities :

Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment.

Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences.

Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments.

Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability.

Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success.

Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability.

Qualifications :

  • High School Diploma or GED
  • Completion of Medical Assistant training program with certification
  • 2+ years of medical assistant experience in urgent care, immediate care, or emergency room setting required.
  • Knowledge of computerized information systems (EMR) used in clinical management settings. Experity strongly preferred
  • Direct experience with the following tasks :

Clinical intake, patient data collection

  • Laboratory specimen collection (blood-draw / venipuncture, urine collection, point of care testing, etc.)
  • Performing EKG testing
  • Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
  • If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board.

    • Principal Duties and Responsibilities :

  • Support clinic operations by assisting with opening / closing duties, including securing facilities, maintaining a clean reception area, and completing compliance checklists.
  • Greet and assist patients with professionalism, guiding them through the registration process and addressing questions or concerns.
  • Manage multi-line phone systems, perform document scanning, and conduct daily patient follow-up calls as applicable.
  • Accurately collect and verify patient insurance and demographic information for input into the EMR system.
  • Coordinate patient scheduling needs, including new appointments, reschedules, and follow-up requests.
  • Demonstrate a strong commitment to delivering exceptional customer service and patient care.
  • Assist providers with clinical procedures, examinations, and delegated medical tasks.
  • Conduct clinical intake by capturing thorough patient histories and updating EMRs with accuracy.
  • Perform venipuncture and collect lab specimens in accordance with clinical standards.
  • Administer point-of-care (POC) testing (e.g., Strep, Flu, COVID, HCG, UA, Mono), ensuring timely documentation in the EMR.
  • Complete required quality control (QC) testing on applicable medical supplies and devices.
  • Perform Urine Drug Screen (UDS) & Breath Alcohol testing (BAT) on employer health patients
  • Maintain well-stocked and sanitized exam rooms, ensuring operational readiness.
  • Meet or exceed performance expectations based on key performance indicators (KPIs) established by clinic leadership.
  • Support the discharge process by preparing patient instructions, prescriptions, and required documentation such as work or school notes.
  • Manage and prioritize patient flow to optimize clinic efficiency and enhance the patient experience.
  • Execute provider orders in alignment with state regulations and American Family Care (AFC) protocols.
  • Facilitate patient referrals and diagnostic orders, ensuring appropriate follow-up and documentation of results.
  • Ensure daily clinic compliance with operational and regulatory standards.
  • Participate in required team meetings and operational huddles to stay aligned with organizational updates.
  • Contribute to team development by mentoring and training newly hired staff in accordance with AFC guidelines.
  • Adhere to safety protocols and proactively identify and mitigate workplace hazards to promote a safe clinical environment.

    • Working Conditions

  • This is a center-based position requiring prolonged periods of computer use and desk work.
  • Physical demands include occasional bending, stooping, and light lifting.
  • Travel to other clinic locations within the assigned market may be required.
  • When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions
    • serp_jobs.job_alerts.create_a_job

    Medical Assistant • Worcester, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Medical Assistant I

    Medical Assistant I

    Beth Israel Lahey HealthNeedham Heights, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Reports to : Practice Manager or Ambulatory Practice Coordinator with input from assig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Certified Medical Assistant Urodynamic. (Flexible Schedule )

    Certified Medical Assistant Urodynamic. (Flexible Schedule )

    Emerson HospitalConcord, MA, United States
    serp_jobs.job_card.full_time
    Certified Medical Assistant Urodynamic.ORNAC, Concord, MA, 133 ORNAC, Concord, MA 01742 .Under the supervision and guidance of the physician leader, the Urodynamics Technician.The p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    CCRM FertilityNewton Center, MA, US
    serp_jobs.job_card.full_time
    Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    American Family CareWorcester, MA, US
    serp_jobs.job_card.full_time
    Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Pra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    StaffingNeedham, MA, US
    serp_jobs.job_card.full_time
    Shift : Day shift, 8 : 00AM start.Job Description : MA will be administrative while also assuming regular MA responsibilities, rooming patients, taking vitals, EKGs, prior authorizations, patient educa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Beth Israel Lahey HealthWilmington, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Administrative Director, Director of Site Operat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant - Infectious Disease

    Medical Assistant - Infectious Disease

    UnitedHealth GroupWorcester, MA, US
    serp_jobs.job_card.full_time
    Sign-On Bonus for External Candidates.Opportunities with Reliant Medical Group, part of the Optum family of businesses.Join a community-based, multi-specialty, physician-led organization where you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant (Leominster) (Per Diem)

    Medical Assistant (Leominster) (Per Diem)

    The Vascular Care GroupLeominster, MA, US
    serp_jobs.job_card.full_time
    This role is generally responsible for providing administrative and clinical support in a vascular medical office.This role will report to the Office Manager for operational matters and to clinical...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Urgent Care Center Medical Assistant / Coordinator - Per Diem

    Urgent Care Center Medical Assistant / Coordinator - Per Diem

    Emerson HospitalHudson, MA, United States
    serp_jobs.job_card.full_time
    Urgent Care Center Medical Assistant / Coordinator - Per Diem.Emerson Urgent Care Hudson Facility, 38 Highland Common East, Hudson, MA 01749 . Reports to the Practice Manager and works...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Gastro HealthChelmsford, MA, US
    serp_jobs.job_card.full_time
    Gastro Health Is Seeking A Full-Time Medical Assistant.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as cons...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Certified Medical Assistant

    Certified Medical Assistant

    Mass Lung & Allergy PCLeominster, MA, US
    serp_jobs.job_card.full_time
    As a Medical Assistant (MA) at MASS LUNG & ALLERGY (MLA) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Veterans StaffingWilmington, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.The Medical Assistant provides high quality, direct patient care in a team-based mode...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Lamprey Health CareNashua, NH, US
    serp_jobs.job_card.full_time
    Are interested in community health,.Want to make a difference in people’s lives and the community,.Are looking to be part of a dedicated, professional team, rather than just have a “job...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Edward M. Kennedy Community Health Center, Inc.Worcester, MA, US
    serp_jobs.job_card.full_time
    Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people. Kennedy Community Health Center is one of the largest community health ce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Boston IVFWellesley Hills, MA, US
    serp_jobs.job_card.full_time
    The Clinical Assistant will promote and restore patients’ health by assisting in the nursing process and supporting physicians and other multidisciplinary team members with hands-on patient c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Certified Medical Assistant (CMA)

    Certified Medical Assistant (CMA)

    VitalCore Health StrategiesNorfolk, MA, US
    serp_jobs.job_card.part_time
    Join the VitalCore Team in Massachusetts! We’re people fueled by passion, not by profit!.VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, is hiring a.Certif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant - Anticoagulation - Hybrid

    Medical Assistant - Anticoagulation - Hybrid

    UnitedHealth GroupSouthborough, MA, US
    serp_jobs.job_card.full_time
    Sign On Bonus for External Candidates.Opportunities with Reliant Medical Group, part of the Optum family of businesses.Join a community-based, multi-specialty, physician-led organization where you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    RHC Group Management LLCNorwood, MA, US
    serp_jobs.job_card.full_time
    Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We’re committed to supporting ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    NITELINES USA, INCDevens, MA, US
    serp_jobs.job_card.full_time
    Patton Road, Devens, Massachusetts 01434.SCHEDULE : Monday – Friday,.High school diploma or equivalent (GED).Completion of a Medical Assistant training program from an accredited institution p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Assistant

    Medical Assistant

    Family Health CenterWorcester, MA, US
    serp_jobs.job_card.full_time
    Under the supervision of the Team Lead Nurse, the Medical Assistant provides direct clinical services to patients by performing basic patient care tasks. These tasks include but are not limited to, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days