Shipping Associate

Shipping Associate

The purpose of the Shipping Associate is to manage the daily operations of e-commerce orders at the store location. Primary responsibilities encompass retrieving customer orders and efficiently packing and shipping them within specified timeframes.

Responsibilities include :

• Deliver unwavering and consistent quality customer service, aiming to ensure each customer enjoys a successful and satisfying shopping experience.
• Offer a friendly and welcoming greeting to any customer within a ten-foot radius of your position.
• Develop a comprehensive understanding of all products and remain informed about the latest special offers.
• Proficiently navigate and utilize the HCL operating system to access and confirm the status of active customer orders.
• Carefully select all products based on the customer's order list, ensuring accuracy and satisfaction.
• Skillfully package, label, and prepare orders for shipment using external carriers, maintaining the integrity of each item.
• Assist with receiving activities during periods of low order activity.
• Demonstrate a solid understanding of safety protocols and employ best practices when handling materials.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Operate company handhelds, forklift, pallet jack, ladder, and other retail equipment.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Essential qualities for success include :

Physical requirements include :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.