Senior Director, Regulatory Services Management (RSM)

Overview

Job Overview :

The Senior Director of Regulatory Services Mgmt. will develop and grow the service line to support and strengthen Certara's position as a thought leader and a premium technology-enabled service provider in the industry. The Director of Regulatory Services Mgmt. will serve as a primary subject matter expert to the market and maintain oversight of all services within the service line, including operations oversight to drive effective, efficient and high-quality delivery. In addition, the Director of Regulatory Services will liaise with Account Management to identify key future directions and business opportunities.

Responsibilities

• Strategic Planning

Identifies future directions in the supported Service Line and works with the Executive Leadership Team to establish business goals for the service line

Serve as a Subject Matter Expert and represent Certara at conferences and in professional forums

3. Customer Engagement Team Oversight

Participates or leads continuous process improvement with the Clinical or Nonclinical / CMC Writing teams to ensure improved productivity and quality delivery

4. Client Experience

Able to identify new opportunities and leverage Certara talent and technology to expand business offerings, strengthen and expand ongoing client relationships, and create new ones

Qualifications

Skills & Abilities :

Education, Experience, Training, and Knowledge :

Certara bases all employment-related decisions on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.