Property & Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative with a Property & Casualty license.

Key Responsibilities

Deliver exceptional customer service while addressing inquiries and insurance policy needs

Communicate with customers through various channels and navigate multiple systems

Document customer interactions and escalate unresolved issues as necessary

Required Qualifications

High School Diploma or equivalent required

Must hold a valid Property & Casualty Producer / Agent License

Minimum of 1-3 years of customer service experience

Experience in a call center environment preferred

Intermediate computer skills and ability to navigate multiple systems simultaneously