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RESTAURANT MANAGER

RESTAURANT MANAGER

Bandana's Bar-B-QSunset Hills, MO, US
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Overview

Be among the first 25 applicants. Do you have experience as a Full-Service Restaurant Manager and the passion to work with customers and build / develop a strong team? If so, Bandana's could be a great fit for you.

Mission : Treat every guest as if they are a guest in your home.

Motto : Perfect, Fast, Every Time.

As Bandana's continues to grow, we focus on our training program to maintain consistency.

Operational Values

  • Take care of your employees : Proper orientation, proper training, treat them with dignity and respect, and hold them accountable to perform to the standards.
  • Take care of your guests : Great food, made to specifications; more than just good service—great hospitality; provide guests an outstanding experience in a clean and friendly environment.
  • Our commitment : creating guest loyalty by providing the highest quality food and service; training and developing our people; pride in appearance and image; having fun and doing the right thing for our team and guests; making money in an honest and ethical manner.

Areas of Responsibility

  • Food Production : ensure menu items are correctly made to recipe and presented attractively; knowledge of forecasting food production and implementing the Food Production system; knowledge of recipes, production procedures, and timing; follow opening / closing procedures; receive and store products to ensure quality and freshness.
  • Guest Satisfaction : assist in ensuring guests' satisfaction to increase guest count and sales; capable of running a shift in the absence of GM, AGM, or Kitchen Manager; create a hassle-free environment for dine-in or carry-out; ensure catering and take-out guidelines are followed; lead by example with a warm, genuine greeting; staff acknowledge guests on entry and exit; handle complaints to satisfy guests; management is visible during all meal periods.
  • Sanitation And Safety : maintain Health Department and company sanitation policies; ServSafe certification; keep environments clean; maintain equipment; follow safety programs and OSHA standards; respond calmly in emergencies.
  • Administration : complete daily shift paperwork; follow cash control guidelines; improve operations against standards; participate in accurate inventory; comply with reporting procedures; forecast sales and communicate to stakeholders; monitor food, labor, and operating expenses guidelines.
  • Human Resources : assist in recruiting; comply with laws and company regulations; maintain personnel records; monitor days off for hourly employees; foster a caring work environment and maintain morale.
  • Training : participate in a 4-week program in St. Louis; learn skills for success, understand performance evaluation, and know how to develop within the organization; train catering staff and new hires; participate in weekly management meetings; provide feedback on performance reviews; ensure disciplinary procedures are followed; complete termination reports and understand exit interviews.
  • Personal Development : uphold high ethics and promote Bandana's Bar-B-Q; actions should focus on guest impact and acknowledge employee contributions; management should act in the best interest of the Company and comply with applicable laws.

    • Qualifications

  • Prior experience : Two years of experience as a Restaurant Manager with experience in all areas of restaurant operations, management, and administration.
  • Necessary minimum knowledge : Knowledge of guest service, food handling and sanitation, and the restaurant industry in general.
  • Necessary minimum certifications or licenses : ServSafe certification and a valid driver's license.
  • Necessary minimum skills : Basic computer skills, motivational skills, listening skills, effective coaching, leadership, and communication. Results orientation and financial understanding of restaurant operations are essential.
  • Necessary minimum education or specialized training : Ability to read, write, and perform mathematical calculations typically obtained through high school.

    • Headings

  • Seniority level : Mid-Senior level
  • Employment type : Other
  • Job function : Management and Manufacturing
  • Industries : Food and Beverage Services

    • We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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    Restaurant Manager • Sunset Hills, MO, US

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