Talent.com
Pharmacy Operations Supervisor
Pharmacy Operations SupervisorCloud Rx Pharmacy • Dallas, TX, US
Pharmacy Operations Supervisor

Pharmacy Operations Supervisor

Cloud Rx Pharmacy • Dallas, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

This role is 100% onsite in Farmers Branch Tx

Position Summary

At Cloud Rx, the Pharmacy Operations Supervisor for our non-dispensing, class–G, Specialty HUB pharmacy is responsible for leading and managing the daily work of assigned pharmacy teams. This role includes coaching team members, handling client and customer concerns or escalations, and making sure service levels are met. You will also support process changes, encourage team engagement, and be accountable for maintaining strong work standards, professional conduct, and accurate knowledge sharing.

The Supervisor works closely with the Pharmacy Operations Manager and business partners, contributing to the changing needs of the business and helping improve performance and service. Responsibilities also include managing queues, monitoring team performance, aligning schedules, tracking attendance, payroll, and serving as primary contact for clients.

At Cloud Rx, we believe our success depends on our people—and it starts with hiring the right leaders who guide their teams with consistency, fairness, and care.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

  • Team Leadership : Supervise and mentor team leads, oversee task assignments, attendance, and performance.
  • Payroll Oversight : Partner with HR to ensure accurate and timely payroll.
  • Performance Management : Monitor KPIs, provide feedback, and implement strategies to drive productivity and meet service levels.
  • Clinic Implementation : Collaborate with leadership to plan new clinic launches and manage patient volume.
  • Issue Resolution : Act as escalation point for patient and client concerns, ensuring prompt and professional resolution.
  • Process Standardization : Oversee training, policies, procedures, and workflow guidelines.
  • Queue Management : Monitor prescription queues for efficiency and timely processing.

Top Technical Skills & Knowledge

  • Project Management : Scheduling, task management, prioritization, and delegation.
  • Customer Service Expertise : Skilled in de-escalation and resolving sensitive customer situations.
  • Leadership & Mentorship : Experience in coaching, developing, and guiding others.
  • Top Competencies

  • Strong communication and active listening.
  • Commitment to information sharing and collaboration.
  • Team-oriented with a focus on performance management and driving results.
  • Minimum Qualifications (Knowledge, Skills, and Abilities)

  • High school diploma or equivalent (bachelor's degree preferred).
  • Registered with Texas State Board of Pharmacy
  • Certified Pharmacy Technician (CPhT) license or equivalent certification.
  • Proven experience as a pharmacy technician leader with a record of excellence in the role.
  • Prior experience in a leadership or supervisory position is preferred.
  • Strong knowledge of pharmacy operations, regulations, and industry best practices.
  • Excellent communication and interpersonal skills.
  • Ability to manage and prioritize tasks in a fast-paced environment.
  • Detail-oriented with a focus on accuracy and quality.
  • Proficient computer skills, including experience with pharmacy software systems.
  • Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

  • Prolonged periods sitting at a desk and working on a computer. Prolonged periods of standing and bending.
  • The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is also occasionally required to sit and stoop, kneel, or crouch.
  • The employee must occasionally lift and / or move up to thirty pounds.
  • Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

    serp_jobs.job_alerts.create_a_job

    Operation Supervisor • Dallas, TX, US

    Job_description.internal_linking.related_jobs
    Operations Supervisor

    Operations Supervisor

    Inogen • Plano, TX, US
    serp_jobs.job_card.full_time
    The effective management of Inogen's manufacturing associates, processes and materials to produce the expected results in Quality and Output of FDA registered medical devices.Instill and maintain a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Operations Supervisor (Onsite)

    Operations Supervisor (Onsite)

    First American • Irving, TX, US
    serp_jobs.job_card.full_time
    Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans.Since 188...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Supervisor - Distribution - Hutchins, TX

    Operations Supervisor - Distribution - Hutchins, TX

    VetJobs • Hutchins, TX, US
    serp_jobs.job_card.full_time
    Operations Supervisor - Distribution - Hutchins, TX.ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.The fol...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    BrightSpring Health Services • Irving, TX, United States
    serp_jobs.job_card.full_time
    We are looking for a Pharmacy Operations Manager to join our Pharmacy team as we grow to be one of the top home infusion providers in the country. The Pharmacy Operations Manager will work in our Da...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    CVS Health • Cedar Hill, TX, US
    serp_jobs.job_card.full_time
    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performanc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Fulfillment Operations Supervisor / Manager

    Fulfillment Operations Supervisor / Manager

    Cart • Dallas, TX, US
    serp_jobs.job_card.full_time
    Future Fulfillment Leadership Openings.Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following Fulfillm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Supervisor Credentialing Operations

    Supervisor Credentialing Operations

    Health Care Service Corporation • Richardson, TX, US
    serp_jobs.job_card.full_time
    At HCSC, our employees are the cornerstone of our business and the foundation to our success.We empower employees with curated development plans that foster growth and promote rewarding, fulfilling...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    Walgreens • Farmersville, TX, US
    serp_jobs.job_card.full_time
    Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities. ensures efficient pharmacy workflow and a positive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Supervisor - Dedicated Operations (Sunday - Thursday 1pm - 10pm)

    Supervisor - Dedicated Operations (Sunday - Thursday 1pm - 10pm)

    Penske Truck Leasing • Coppell, TX, US
    serp_jobs.job_card.full_time
    Dedicated Operations Supervisor.This position is for EPES Transport, LLC, a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Mgr, Operations

    Mgr, Operations

    Sysco • Dallas, TX, US
    serp_jobs.job_card.full_time
    The Operations Manager is responsible for managing and directing daily inbound and outbound warehouse operations including but not limited to product receiving, product replenishment, order selecti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    Grifols • Dallas, TX, US
    serp_jobs.job_card.full_time
    Contract Type : Regular Full-Time.Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a globa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Supervisor, CSC Dispatch - Onsite

    Supervisor, CSC Dispatch - Onsite

    Baylor University Medical Center • Dallas, TX, US
    serp_jobs.job_card.full_time
    Work Hours : Tuesday to Saturday, 1 : 00 PM to 9 : 30 PM.This position requires full-time onsite work.Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and comm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Operations Supervisor

    Remote Operations Supervisor

    VirtualVocations • Irving, Texas, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Operations Supervisor to organize and direct daily activities of its contact center operations. Key Responsibilities Supervise contact center employees to ensure ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inbound Operations Supervisor

    Inbound Operations Supervisor

    Cart • Garland, TX, US
    serp_jobs.job_card.full_time
    Why? Because we know that our lives are shaped by the brands we interact with daily.As a new disruptor in e-commerce, Cart. We obsess over the brands we serve and the things they care about, and tha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Supervisor - Outbound - 2nd Shift

    Operations Supervisor - Outbound - 2nd Shift

    Kelli's • Carrollton, TX, US
    serp_jobs.job_card.full_time
    As the nation’s leading family-owned wholesale distributor to over.We’re growing and currently seeking an Operations Supervisor who brings strong leadership, a commitment to excellence,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager Pharmacy Operations

    Manager Pharmacy Operations

    Methodist Health System • Southlake, TX, US
    serp_jobs.job_card.full_time
    X5 Day (United States of America).The Manager of Pharmacy professional responsible for the supervision of pharmacy operations including the activities of pharmacists and supportive personnel.Suppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Supervisor III

    Operations Supervisor III

    Inogen • Plano, TX, US
    serp_jobs.job_card.full_time
    The effective management of Inogen's manufacturing associates, processes and materials to produce the expected results in Quality and Output of FDA registered medical devices.Instill and maintain a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Business Operations Supervisor

    Business Operations Supervisor

    Carrier Global Corp • Richardson, TX, US
    serp_jobs.job_card.full_time
    Business Operations Supervisor.Carrier Commercial Service has an opening for a Business Operations Supervisor.This position oversees and ensures accountability of a team of specialists who support ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted