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General Manager, Santé Restaurant - Fairmont Sonoma Mission Inn & Spa (Hotel)

General Manager, Santé Restaurant - Fairmont Sonoma Mission Inn & Spa (Hotel)

FAIRMONTSonoma, CA, US
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Job Description

Job Description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

  • Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
  • Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
  • 401(k) plan with a 100% match on the first 4% of employee contributions
  • Learning programs to promote growth and development unlocking your full potential
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities

Job Description

With a focus on fresh, simple preparation, Santé offers inviting French-inspired menus using locally-sourced ingredients that showcase the talents of Sonoma Valley’s ranchers, bakers, and farmers. We are seeking a dynamic and experienced Restaurant Manager to lead the front-of-house team and guide Santé into its next phase of growth. This is a unique opportunity to shape the guest experience, elevate service standards, and position Santé as a premier dining destination in the heart of wine country.

Reporting to the Director, Food & Beverage Operations, responsibilities and essential job functions include but are not limited to the following :

  • Oversee daily operations of Santé’s dinner service and the 38°ree; North Lobby Bar, focusing on operational logistics and ensuring seamless, high-quality guest experiences
  • Lead the strategic repositioning of Santé, working closely with brand, hotel, and culinary teams to evolve the restaurant’s identity and market presence
  • Embrace an entrepreneurial mindset by identifying and implementing creative, cost-effective strategies to grow revenue, improve margins, and drive business
  • Lead by example by being actively involved in daily operations to support peak periods, coaching in real-time, and ensuring every guest touchpoint aligns with service excellence
  • Own departmental financial performance, including forecasting, payroll, cost control, and profitability—consistently striving to exceed financial goals
  • Inspire, lead, and develop a passionate team committed to service by fostering accountability, development and a culture of excellence
  • Collaborate closely with the Chef de Cuisine and Culinary team to align service, menu, and guest experience, ensuring a seamless front- and back-of-house collaboration
  • Partner with Sales & Marketing to design and implement promotions, events, and seasonal activations aligned business goals
  • Foster a culture of continuous improvement by leveraging guest feedback and colleague engagement insights
  • Analyze market trends, guest feedback, and competitive offerings to position Santé as a dining destination in Sonoma County
  • Ensure brand standards are maintained with highest standard of quality and visual appeal
  • Support all F&B Venues, including assuming Manager on Duty responsibilities
  • Maintain a clean, safe, and welcoming environment for both guests and colleagues, with a strong focus on health and safety protocols
  • Support broader hotel initiatives and work cross-functionally to ensure alignment across departments
  • Other duties as assigned
  • Qualifications

    Your experience and skills include : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 5+ years of progressive leadership experience in upscale or fine dining restaurants or high-end hospitality environments
  • Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement
  • Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance
  • Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth
  • Exceptional communication and interpersonal skills, both with guests and internal stakeholders
  • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
  • Proficient in restaurant management systems, POS systems, and Microsoft Office software
  • Knowledge of Sonoma Valley’s food, wine, and hospitality scene is a strong plus
  • Previous experience leading in a union environment and asset
  • Flexibility to work weekends, holidays, and variable hours based on business needs
  • Salary range $90,000- $95,000

    Additional Information

    Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.  As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

    Visa Requirements :  Applicants must be able to provide proof that they are legally able to work in the United States.

    Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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    Restaurant General Manager • Sonoma, CA, US

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