Facilities Maintenance Admin

Job Description

Job Description

Job Details

Work Location : 11411 Hillguard Rd., Dallas, Texas 75243. Traveling between DFW store locations required.

Job Shift : Day, Monday – Friday (Might require some weekends)

Responsibilities

• Organize internal resources - Build out and maintain processes to keep maintenance files and invoices office organized and easily accessible
• Ensure data, documents, photos, etc. are input into the appropriate system for estimate approvals; continually track status of data through completion
• Organize all submitted maintenance tickets and respond to store requests
• Assist with subcontractors and vendors to ensure all steps of the maintenance process are completed to ensure maintenance / repair issues are resolved within the scope of work and budget / bids pricing
• Maintain current database of vendors, subcontractors, current costs / rates for both materials and subcontractors used
• Prioritize and dispatch work orders to external vendors
• Follow up with store management to ensure work orders and repairs are completed satisfactorily and in a timely manner
• Research maintenance chargebacks to ensure they are valid and charged appropriately to the stores account
• Support work order process, prioritizing by type of job and localizing them by area for efficient allocation to maintenance personnel and contractors
• Coordinate with vendors and internal maintenance team to ensure timely and quality repairs
• Manage and complete other duties as assigned
• Provide excellent customer service while responding to issues or complaints
• Provide general administrative support such as data entry, answering phones, and filing
• Use a variety of office software such as Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Field inbound communications - Answer phone calls / general email inquiries and route to the appropriate internal parties as needed within the maintenance department.
• Communicate policies and procedures - Alert maintenance employees of new processes, rules, and regulations.
• Work independently to meet tight deadlines

Qualifications and Skills

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.