HCP Specialist
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information, and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
About the Role : This position is responsible for strategic planning and execution of PI Vascular Medical Affairs and Professional Education HCP payments, payment tracking systems, and meetings & event management. Work Mode At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model, requiring employees to be in our local office at least three days per week. Relocation Relocation assistance is not available for this position at this time. VISA Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.
Your Responsibilities Will Include :
- Manage HCP payments processes from request to payment and tracking across all Medical Education, Medical Affairs, Clinical and Grants functions as needed.
- Manage payment and reimbursement tracking processes to ensure transparent reporting to cross-functional team members of payment requests and payment status for all HCP services across MA&E and supported clinical events.
- Manage assigned program logistics including sleeping rooms, flights, food and beverage, ground transportation, meeting room set-up, budgets, attendee management, communications, AV and onsite materials.
- Build and manage event registration processes using Cvent, ensuring accurate data management, providing attendee support, generating reports, and collaborating with cross-functional teams for seamless event execution.
- Manage surveys and evaluate feedback from the training programs and working closely with the Program Managers to make changes to our current programs to ensure use of both best practice and new innovative education methods.
- Ensures consistency and collaboration for meetings while following established guidelines, processes, and tools.
- Defines, tracks, and maintains budgets while ensuring cost-saving measures and spending are within allocated amounts.
- Maintains and enhances knowledge of the meetings & events industry trends and best-in-class practices.
- Partners with and manages vendors to ensure objectives are being met.
- Develop and manage various dashboards to track HCP payments and reimbursements.
- Planning and coordinating other projects that contribute to the accomplishment of the program goals and objectives.
- Communicates proactively to stakeholders across all levels of the organization.
- Educates cross-functional teams, provides direction, and establishes solutions where appropriate.
- Ensures all company policies and compliance practices are being followed.
Required Qualifications :
Bachelor's degree and minimum 2 years of related work experience or an equivalent combination of education and work experience.Proven history of working on international HCP programs and outside of the US compliance policies.Candidate must have appetite for innovation and continuous learning.Ability to develop and maintain relationships with physician customers and sales teams.Must be a strong communicator and collaborator.Ability to develop new processes and adjust practices to meet business needs.Strong organizational and multitasking skills with meticulous attention to detail.Ability to handle high volume workload and fast pace; manage stress.Strong project management and organization skills; detail-oriented.Proficient in the use of Microsoft Office Suite, Cvent and SalesForce.com.Domestic travel required up to 20%.Ability to lift 20lbs.Preferred Qualifications :
Experience in the medical device industry.Ability to respond flexibly and positively under conditions of uncertainty or change.Ability to apply comprehensive knowledge and experience to resolve complex issues in creative ways.