PBX OPERATOR

Pbx Operator, It Comm-Tel Services

Prn / occ, Variable Hours & Shifts

Rotating Holidays And Weekends

Fort Sanders Regional Overview :

Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the-art care that maximizes recovery from stroke. We are also the region's leader in technology in areas such as bariatric surgery, robotic surgery and minimally invasive spine surgery. Our door-to-balloon times for heart attack patients are below the national average, and our hip fracture center offers advanced diagnosis, surgery and recovery procedures for hip patients.

Position Summary :

The primary purpose of the PBX operator is to efficiently answer and route all incoming call to the switchboard in the shortest time. Must be able to deal with a high volume of calls, talk pleasantly with the public, monitor multiple alarm panels and page overhead.

Responsibilities :

• Answer incoming calls and routes to other departments.
• Monitor multiple alarm panels and code phone
• Place L.D. calls for physicians.
• Page overhead for employees / page codes.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other duties as assigned or requested

Qualifications : Minimum Education :

None specified; will accept any combination of formal education and / or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience : None.

Licensure Requirements :

None.