Job Description
Job Description
Description :
Job Title : Product Specialist (DewEze Reel Transport)
Role : The Product Specialist for the Reel Transport Bed plays a crucial role in driving product awareness, fostering dealer relationships, and supporting an effective distribution network. While this position reports to the Industrial Sales Manager, the Product Specialist will work closely with and support the Industrial Business Development Manager in executing the strategic direction of the RT division.
Goals of the Position : Drive product awareness, increase sales revenue, expand market presence, and provide exceptional dealer and customer support for the XRT line. In addition, provide cross-functional support for OEM hydraulic sales and travel when aligned with RT responsibilities.
Responsibilities :
- Dealer Relationships : Support outside sales efforts by providing in-field product training, coordinating on-site demos, and directing prospective end-users to local dealers to drive engagement and sales. Maintain strong partnerships with existing dealers through responsive phone and email communication, quoting, order processing, and technical troubleshooting to strengthen their ability to represent the RT product line effectively.
- Product Demonstrations : Utilize in-depth knowledge of the RT bed to effectively demonstrate their functionalities and benefits to potential customers, dealers, and industry stakeholders.
- Technical Support : Serve as a technical resource for dealers and customers, addressing inquiries, troubleshooting issues, and ensuring a positive customer experience throughout the sales process.
- Strategic Planning : Develop a thorough understanding of the customer base, guiding the division to align targeted travel with high probability sales opportunities, effectively utilizing EDA data, to achieve monthly / annual budgets.
- Collaborate Cross-Functionally : Work with marketing, engineering and product management to deliver insights from the field regarding customer insights and concerns.
- Market Intelligence : Stay informed about market trends, competitor activities, and customer feedback to provide insights for product development and strategic decision-making.
- Trade Shows and Events : Represent DewEze at industry trade shows, conferences, and events to network with potential customers, generate leads, showcase our products.
- Hydraulic Support : Provide supplemental support for the OEM hydraulic line as needed, including responding to calls while in the office, and assisting with dealer visits where these responsibilities align with RT travel.
Skills & Specifications :
Passionate about establishing and maintaining internal and external relationships.Supportive in the preparation and planning of dealer events and tradeshows.Self-motivated and results driven.Clear, professional communication and presentation skillsProficient in all Microsoft Office programsQualifications & Requirements
Bachelor’s degree or relevant sales or industry experienceThis position will require extensive overnight travel, averaging about 3 weeks per monthPhysical Requirements
Hear sounds and recognize the difference between them.Use one or two hands to grasp, move, or assemble objects.Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.Be physically active for long periods of time.Ability to lift at least 50lbs.Notes : Perform other duties as assigned. This position will report to Industrial Sales Manager
Requirements :