Principal Systems Analyst

Principal Systems Analyst

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The Role

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Merrimack, NH, Westlake, TX, and Smithfield, RI!

Fidelity’s Institutional Wealth Management Services is looking for an experienced Systems Analyst to lead the technical analysis and support of our application suite that delivers critical workflow and document management capabilities to our Business Product Management (BPM) customers. The team operates in an Agile environment, supporting both cloud-based and on-premise applications.

This role requires a blend of technical and business expertise. It requires collaboration with stakeholders across the Business community, IT teams, Software Engineers, and Architects. You will work closely with the Squad Lead to solution, design, build, test, and deliver features and products aligned with business priorities.

You will be expected to perform extensive current vs. future state assessments, gap analysis, and research of system flows starting with customer facing UIs all the way through to backend systems. You will create supporting artifacts including diagrams, story maps, JIRA stories and confluence pages. You will use your excellent written and oral communication skills to convey this information to a varied audience that includes both technical and non-technical members.

The Expertise and Skills You Bring :

10+ years of total engineering experience with a minimum of 5 years in the role of a Systems Analyst

Prior experience as a Developer, QA or Support Engineer is a plus

Analysis experience with complex enterprise-level, end-to-end processes in a Web application environment

Experience with REST, SOAP API technologies and related tools such as Postman and Insomnia

Proficiency with JSON, Java, SQL and log analysis (Splunk, Datadog)

Experience with code analysis, repositories, and deployment strategies

Expertise understanding the technology and architecture of an application as well as the business problems, requirements and solutions

Strong written and verbal communication skills : communicates clearly, concisely, and impactfully to influence others tailoring the information to the audience

Proficiency in drawing out information from Business or Technical partners

Experience with solution design of new systems and the enhancement and modernization of legacy systems

Expertise in story writing, testing, creation of diagrams and product documentation

Ability to take complex features and break them into bodies of work, then break them down further into stories with well-defined business value and acceptance criteria

A highly curious and motivated learner with strong problem-solving skills

Takes initiative, finds solutions and follows through with minimal direction

Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability

An advocate for an exceptional customer experience

Ability to triage system defects in production and non-production environments

Bachelor’s degree required, preferably in Business, Finance, Information Technology, or Management Information Systems

Prior experience as a Developer, QA or Support Engineer is a plus

Experience within the financial services industry is a plus

Cloud experience, particularly AWS, is a plus

The Value You Deliver

Work with business and technology partners to define the scope of problems / issues, in terms of business and / or system requirements and processes

Translate complex business needs into clear, actionable requirements

Develop diagrams, story maps, user stories, acceptance criteria and clearly convey business and technical information to a widely varied audience, ensuring that everyone is on the same page

Lead backlog refinement and design sessions

Evaluate design of existing systems to understand their functionality, efficiency, reliability, performance, usage, and maintainability. Document and share this information with the organization

Collaborate with Agile team members to come up with comprehensive, cohesive solutions

Clearly articulate the squad’s needs, requirements, and dependencies

Provide support in estimating, planning, scheduling, and prioritizing work

Apply documentation standards and best practices

The Team

The squad you’ll be joining is responsible for applications used to support financial professionals and institutions who rely on Fidelity to service their clients and grow their businesses.

Please see the below pay rate range for the work locations in Rhode Island only : $60.00 – $90.04 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Dynamic Working

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.