Sales Support

Job Description

Job Description

We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Greenville, South Carolina. In this Contract-to-Permanent position, you will play a key role in supporting the sales process, ensuring seamless communication between teams, and assisting with client needs. This is an excellent opportunity for someone with a background in sales and a passion for delivering exceptional service.

Responsibilities :

• Assist in managing both inbound and outbound sales activities to drive business growth.
• Provide support to the sales team by handling post-sales inquiries and resolving client issues.
• Accurately process and manage order entries, ensuring all details are correct and up-to-date.
• Collaborate with internal teams to ensure smooth communication and alignment on sales strategies.
• Follow up on leads and maintain strong relationships with potential and existing clients.
• Prepare sales reports and documentation to track progress and identify opportunities for improvement.
• Address customer concerns promptly and professionally to enhance satisfaction.
• Proactively identify opportunities to improve sales processes and increase efficiency.
• Support business development initiatives by contributing to the identification of new market opportunities.
• Previous experience in inside sales, sales support, or a related role.
• Strong skills in both inbound and outbound sales processes.
• Proficiency in order entry systems and managing sales documentation.
• Excellent communication and interpersonal skills with a customer-focused mindset.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational and time management skills to handle multiple tasks effectively.
• Problem-solving abilities to address client concerns and improve processes.
• Familiarity with business development strategies is a plus.