Inside Sales Representative

Job Description

What CONSUMER SERVE Does :

CONSUMER SERVE is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role :

We turn callers into new customers using our measured and consultative sales approach. CONSUMER SERVE excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What we sell :

CONSUMER SERVE focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day)

What You’ll Do :

• Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
• As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
• Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation
• Assist callers with product availability, pricing, and enrollment
• Qualify callers on our payment card industries (PCI) compliant production floor
• Comply with all CONSUMER SERVE and partner policies

Who You Are :

Where You’ll Work :

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training it switches to an hourly vs. commission structure with minimum guarantee of $15 per hour, however, our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Benefits :

Job Requirements :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

CONSUMER SERVE is an Equal Opportunity Employer (EOE)