Payment Assistance Specialist
VirtualVocationsBaltimore, Maryland, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Payment Assistance Specialist who will communicate with borrowers regarding payment collection and assistance programs.
Key Responsibilities
Communicate with borrowers to collect payments and provide updates on accounts
Guide borrowers on home retention options and alternatives to foreclosure
Maintain compliance with regulatory requirements and assist with administrative tasks
Required Qualifications
High School diploma
Prior administrative experience
Prior call center or phone service experience
Ability to access and interpret information using applicable computer systems
Some evening and Saturday shifts required
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Payment Specialist • Baltimore, Maryland, United States
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