About Compass Mining
Compass Mining is a leading provider of Bitcoin mining services. Our business lines extend from owning and operating mining hardware, and hosting at premier facilities globally, to providing solutions to both institutions and retail clients. We believe you can build your own future.
About the Role
We are looking for a team of Operations Technicians who will split their time between traveling to bitcoin mining sites and supporting operations in our Denver Service Center. This role combines hands-on technical work in the field, server installations, maintenance, and collaboration with the in-house Denver team.
Key Responsibilities
- Conduct on-site installations, maintenance, upgrades, and troubleshooting of hardware, software, and systems at client locations and Compass Facilities
- Provide remote and on-site technical support, diagnosing faults, replacing components, running tests, and validating system performance
- Work in the Denver service center on days when not traveling : repair, refurbishment, testing, calibration, inventory management, assembly
- Collaborate with engineering, operations, and project teams to plan rollout strategies, site readiness, and schedule coordination
- Document work via service reports, issue tracking, change logs, and client documentation
- Train clients or local staff on system usage, maintenance, safety procedures, and best practices
- Maintain tools, parts, and equipment inventory; order parts and supplies as needed
- Follow and enforce safety, quality control, compliance, and procedural standards
- Travel : booking flights, lodging, ground transport within our travel policies and travel management system.
- Occasional after-hours support (for urgent client issues)
Required Qualifications / Skills
2+ years of experience in field service, deployment, or technical installation rolesExperience with hardware repair, diagnostics, system integration, and troubleshootingComfortable traveling frequently, adapting to new environments, and working independentlyStrong problem-solving ability, self-motivation, adaptabilityExcellent oral & written communication skillsValid driver's license, ability to fly / travel domestically (travel can be last-minute)Ability to lift / carry equipment, work in varying environments (climate, indoors / outdoors)Good time management, ability to juggle multiple site projectsPreferred Qualifications
Familiarity with remote monitoring systems, dashboards, telemetryAbility to read schematics, technical drawings, wiring diagramsExperience with network systems, cabling, connectivity (Ethernet, fiber, etc.)Familiarity with tools, test equipment (multimeter, oscilloscopes, cable testers, etc.)Work Conditions & Environment
Split time : ~50% domestic travel (may be overnight / multi-day), 50% in the Denver Service CenterPhysical demands : lifting, bending, climbing ladders, working in tight spacesUse of PPEAdherence to safety protocolsAble and willing to carry approximately 49 lbs per dayReporting & Team Structure
Reports to : Director of Global logistics and Services and Deployment ManagerWorks with : Ops team, Denver service team, engineering, operations, logisticsWhy Compass Mining?
95% of employees say they are satisfied working at Compass Mining!
We have undertaken the bold task of putting the power of mining back in the hands of people all over the world to bring true decentralization to Bitcoin's network.
At Compass Mining, you will have the ability to make your mark on the Bitcoin mining industry and positively impact millions of people while strengthening Bitcoin's underlying infrastructure.
Our Values :
Customer Centric : Partnering with customers through their mining journey.Innovation : Paving the way with creative data-driven solutions.Vertical Integration : Provide seamless mining experiences.We Offer
Unlimited PTO after the first 90 days of employment.Option for 100% employer-paid medical, dental, vision, life, short-term, and long-term disability coverage for you, your spouse or domestic partner, and / or dependents. Effective 1st day of the month following the date of hire.Additional coverage options include hospital insurance, critical illness coverage, and accident insurance.401(k) option with 5% company matchTechnology stipend12 weeks of paid maternity, paternity, and adoption leaveTo read more about our mission and values, check out our company website . Individuals seeking employment at Compass Mining are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
The pay range for this role is :
55,000 - 62,000 USD per year(New DSC)
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