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Business Development Representative

Business Development Representative

Ressler Motor GroupBozeman, MT, US
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Job Description

Job Description

Description :

Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions.

Key Responsibilities :

  • Customer Engagement : Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences.
  • Lead Management : Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers.
  • Appointment Scheduling : Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments.
  • Product Knowledge : Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers.
  • Customer Follow-up : Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback.
  • Sales Support : Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service.

Requirements :

  • Exceptional communication and interpersonal skills.
  • Customer-centric mindset with a passion for providing outstanding service.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Previous experience in customer service, sales, or a call center is a plus.
  • Proficiency in using CRM systems and digital communication tools.
  • A high level of professionalism and a positive attitude.
  • Strong organizational and time management skills.

    • Compensation details : 17-22 Hourly Wage

    PI05130850b7b1-25405-32828795

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    Representative • Bozeman, MT, US