Visitation Host Part-Time

Job Description

Job Description

This position will require availability 4-8 pm, some hours on Saturday & Sunday, as needed. As needed position, so no guaranteed number of hours each week.

Summary / Objective

The part-time Visitation Host performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

The Visitation Host duties must be performed consistent with company mission and values and in adherence to company policies and procedures.

Essential Functions and Competencies

• Greets and directs client families and their guests to the correct chapel in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Ability to actively respond to the requests of the client families and their guests.
• Receives and places flowers in chapels.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as lobby, chapels, restrooms, and reception / rest areas are clean and prepared prior to, and at the conclusion of, scheduled services.
• Oversees parking area and ensures family and ceremonial vehicles are arranged for formal procession.
• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Represents the business in a professional, honest and ethical manner at all times.
• Maintains a professional personal appearance and demeanor while performing duties or representing the business.

Required Education and Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.