Title : Data Entry
Location : Mason OH 45040
Duration : 4-5 Months and Possible extension
Shift : 8 : 00 am – 5 : 00 pm with hour lunch, or 8 : 00 am - 4 : 30 pm with 30-minute lunch.
Payrate : $18.00 / hr on w2
Note : Onsite 5 days a week for first few months will be workplace only with possible hybrid opportunity with 3 days office and 2 days remote - possible not guaranteed
General Function :
- Accurately and efficiently processes manual claims and other simple processes such as claims projects. Through demonstrated experience and knowledge, process standard, non-complex claims requiring a basic knowledge of claims adjudication.
Major Duties & Responsibilities :
Processing - Efficiently and accurately processes standard claims or adjustmentsConsistently achieves key internals with respect to production, cycle time, and qualityMay participate on non-complex special claims projects initiatives, including network effortsUnderstands and quickly operationalizes processing changes resulting from new plans, benefit designs.Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include Client Account Managers, Operations, Information Systems, Client Representatives and Client leadership teamDrives Key Performance Indications - Consistently meets or exceeds agreed upon performance standards in both productivity and accuracyProactively works with supervisor to develop self-remediation plan when standards are not being met