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Technical Project Manager

Technical Project Manager

VirtualVocationsLincoln, Nebraska, United States
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A company is looking for a ZCX Technical Project Manager to drive successful implementations of contact center solutions.

Key Responsibilities

Manage complex project portfolios for contact center and related technologies, including resource allocation and capacity planning

Develop and maintain comprehensive project plans, including critical path analysis and resource forecasting

Serve as a strategic liaison between customer executive teams and internal leadership, ensuring project alignment with business outcomes

Required Qualifications

6-9 years of experience in leading complex, multi-stakeholder implementations

Hands-on experience with deployment projects for contact center and related technologies

Proven experience as a Project Manager or Coordinator in a customer-facing role

Project Management certifications (e.g., PMP, PRINCE2) are preferred

Experience with project management and document management tools

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Technical Project Manager • Lincoln, Nebraska, United States

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