Job title : Inside Sales Representative
Job Type : Full-time
Pay Rate : $45,000 to $55,000
Schedule : Day shift
Work Location : In-Office in Yonkers, NY 10703
Responsibilities :
- Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
- Answers telephone inquiries pleasantly and promptly
- Provides customers with information on additional items related to purchases made
- Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
- Handle minor complaints with the objective of solving the problem
- Listen to a customer s complaint to find out what it will take to satisfy the customer
- Complies with Company s procedures on sales transactions, paperwork, refunds, credit memos, etc.
- Maintains stock, displays and housekeeping for assigned areas
- Assists supervisor, other employees as needed
Education
High School Diploma or GED
Experience
3 years experience in retail or contractor building material sales preferred
Building Supply Sales : 2 years (Preferred)
Skills
Ability to do math, read orders, follow instructions and complete formsAbility to communicate with customers, other employees and supervisors using verbal and written skillsKnowledge and ability to use safe lifting techniquesInterpersonal skillsGood telephone etiquette