Automotive Express Advisor (Quick Lube)

Competitive compensation package and 401k with company match WellnessTime Off, plus holidays, plus a Personal Purpose Day

• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
• Provide customers with updates, estimates, and inspection results in a timely manner
• Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
• Review all completed work and recommendations and collect payments from customer
• Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer's service history, schedule appointments, enter repair order information, and manage information
• Provide excellent service and review the customer satisfaction survey to each customerwe'reyou'veGarff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.

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