Employment Screening Coordinator
As a vital part of the HR Shared Services department, the Employment Screening Coordinator provides exceptional customer service to both corporate and field office locations across all our Operating Companies. This role involves managing and supporting employment screening tasks, including Drug & Alcohol Testing and Occupational Health Screenings. The Coordinator will collaborate with field support teams to address policy inquiries, schedule testing, deliver results, and respond to general queries related to drug and medical screenings.
Responsibilities
- Assist the Employment Screening department with guidance and administrative processing.
- Review, research, and respond to a high volume of alias emails regarding employment screening, including pre-employment and post-accident drug screenings, test result statuses, and occupational health screenings.
- Process drug test exception requests and medical record requests.
- Review and process Non-DOT safety-sensitive results.
- Coordinate various drug and medical screening processes, including scheduling drug tests and setting up medical screening packages with vendors.
- Mail non-negative notices for positive drug test results.
- Vet and approve medical marijuana cards.
- Manage all incoming Team alias emails within HR Matters, distributing as necessary.
- Communicate a candidate's eligibility and any required actions to field support groups effectively.
- Respond to inquiries from field offices or corporate partners via phone or email regarding pre-employment screenings, clinic issues, or general queries.
- Act as a liaison between OpCo field offices, corporate partners, and employment screening vendors.
- Provide regular reporting to operating companies on a daily and weekly basis.
- Assist with ad-hoc projects, tasks, and administrative duties as needed.
- Complete COVID client attestations and mail non-negative results as required by state law.
Essential Skills
Strong initiative and willingness to drive change and accountability.Excellent problem-solving and work prioritization / multi-tasking skills.Meticulous attention to detail.Strong customer service skills.Ability to communicate effectively with all levels of the organization, both written and verbal.Proficiency in Microsoft Excel, Word, and Outlook.Experience in customer service, employee relations, and HR administrative support.Additional Skills & Qualifications
Experience as an HR Representative or Benefits Representative.Ability to answer questions from the field with clarity and precision.Work Environment
This position requires onsite presence Monday through Friday, from 8 : 00 AM to 5 : 00 PM EST. Flexibility to work occasional weekend hours is preferred. The role is based in an open and collaborative team-oriented environment.
Job Type & Location
This is a Contract to Hire position based out of Hanover, Maryland.
Pay and Benefits
The pay range for this position is $20.00 - $22.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off / Leave (PTO, Vacation or Sick Leave)Workplace Type
This is a fully onsite position in Hanover,MD.
Application Deadline
This position is anticipated to close on Oct 17, 2025.