Product Master Data Specialist

Overview

Position : Product Master Data Specialist at Palmer Holland

This role focuses on qualification and setup of new products, troubleshooting product / samples releases from customs due to compliance issues, overseeing USMCA and Country of Origin annual confirmations, customer communication, and ensuring all required product information is on file per established procedures.

Essential Tasks Of The Position

• Qualify new products and complete new product setup in systems; maintain all required information in product Master Data files
• Assist the commercial team in executing new product launches by ensuring accurate product information is obtained and accessible to internal teams, 3rd party warehouses, and customers
• Ensure accuracy and completeness of Safety Data Sheets (SDS), Technical Data Sheets (TDS), labels, and other product documents
• Run the Product Change Notification (PCN) process : decide when a PCN is necessary, draft communications to internal and external stakeholders, and coordinate with the compliance team to complete the process
• Respond to customer questions relating to product regulations / specifications
• Oversee Annual USMCA confirmation process with suppliers and communicate updates to customers
• Provide TSCA confirmations and USMCA certificates for inbound and outbound shipments upon request
• Lead projects as assigned by the Compliance Director and Chief Compliance Officer
• Maintain product Master Data with a high level of data integrity

The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. Duties may be altered to suit company needs.

We are a tobacco and drug free, professional environment.

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