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Collections Specialist

Collections Specialist

Spee-Dee Delivery ServiceSt Cloud, MN, USA
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Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years have expanded throughout the Midwest.

Job Summary

The Credit and Collections Specialist will analyze credit data and financial statements, assess risk, and handle the collection of outstanding debts from customers.

Hours and Wages

  • Monday-Friday, 8 : 00AM- 5 : 00PM
  • $20.00-$22.00 per hour, based on experience

Duties and Responsibilities

  • Monitor and maintain assigned accounts, ensuring payments are up to date
  • Resolve billing and customer credit issues
  • Respond to customer inquiries and resolve issues and disputes
  • Assist the billing department in creating and implementing billing policies and procedures
  • Identify delinquent accounts and insufficient payments and prepare reports
  • Use computer software programs to further evaluate customers' financial status and produce financial ratios
  • Perform other related duties as assigned

    • Skills and Abilities

  • Clerical or administrative experience preferred
  • Excellent verbal and written communication skills
  • Attention to detail and accuracy
  • Advanced computer and keyboarding skills
  • Professional telephone etiquette and customer service skills
  • Proficient in Microsoft Office Suite or related software

    • Education and Experience

  • At least 18 years of age
  • High school diploma or equivalent required
  • Bachelor's degree in Accounting, Finance, Business Administration or related field preferred
  • 1+ year of related experience preferred

    • Physical Requirements

  • Prolonged periods of sitting at a desk, working on a computer, and answering the phone
  • Must be able to list up to 15 pounds at times

    • Benefits

  • Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.

    • EEO and Affirmative Action Statement

    Spee Dee Delivery Service, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.

    Must be able to pass a criminal background check.

    Job Posted by ApplicantPro

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    Collection Specialist • St Cloud, MN, USA

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