Dental Account Manager
San Diego Dental CenterLa Mesa, CAjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionCommunicate the status of ongoing service issues to the client project manager on time. Communicate and follow up with clients in a timely fashion. Deliver and manage client renewals to ensure client retention, profitability, revenue, and client satisfaction objectives are consistent with company goals. Forecast and track key account metrics. Invest in the industry. Grow your knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations. Excellent organizational skills and documentation are required to be successful in this position. 2-5 years of account management or customer service experience Undergraduate degree (preferably in business, communications, or healthcare administration) or relevant work experience Proven account management or other relevant experience Basic to intermediate knowledge of the Microsoft Office suite of programs Excellent communication skills (both written and verbal) Excellent listening, negotiation, and presentation skills Demonstrate in-depth technical capabilities and professional knowledge Critical thinking and problem-solving skills Self-motivated and able to thrive in a results-driven environment Strong analytical, interpersonal, and communication skills A strong character with a personal passion for professional growth and customer service A positive attitude and consistent attention to detail
We are seeking to hire a Dental Account Manager to join our team!
This position is responsible for managing new and existing clients, building relationships, and helping clients achieve their goals. The successful candidate is an astute project manager, balancing initiatives across many clients.
Compensation Package -
Schedule -
Dental Account Manager Duties and Responsibilities :
- Establish and build a strong relationship with clients; develop and oversee the account service strategy, including regularly scheduled meetings as agreed upon by the client.
- Prepare agendas, minutes, deliverable tracking, and other project documentation to communicate progress internally and externally.
- Responsible for all aspects of account management, including internal communication among departments to deliver an exceptional client experience, communication with insurance companies, and management of account data in our CRM.
- Possess exceptional verbal and written communication skills.
- Responsible for working with the Sales team to onboard and integrate new clients and build and present proposals.
Take ownership of service issues on behalf of the client and work with insurance partners to resolve problems.
Dental Account Manager Requirements and Qualifications
Please Apply Today!
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Dental Manager • La Mesa, CA
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