Talent.com
Production Project Manager

Production Project Manager

Jacob Sunroom, Exteriors & BathsFairview Heights, IL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Job Summary

This position exists to aid our production department in ensuring our customers have a seamless and exceptional installation experience with us and are 100% satisfied with their project. You will assist our production manager with a variety of tasks.  Along with the production manager you will help our company deliver on our commitments and timelines made the night of the sale.

Primary Responsibilities

  • Interact with our staff and customers and assure 100% satisfaction
  • Work with fence and deck customer to premeasure and review utility locates and adjust as needed
  • Schedule quality control for fence and deck projects with customers and crews
  • Communicate with customers via email and phone on related issues.
  • Facilitate customer management software from production and operational aspects
  • Visit active jobsites daily to meet quality standards and perform small services
  • Train crews on new products or updates
  • Promote reviews and referrals

Qualifications & Responsibilities

  • Adept at Microsoft Office suite, experience with Access type data base management (CRM), Leap, fluent in Excel.
  • Effective communication, customer service, and technical skills
  • Positive and energetic personality
  • Punctual and reliable
  • Possess a genuine desire to exceed customer expectations
  • Handle customer complaints, problems, and warranty issues
  • Enjoy being part of the process and documenting all actions taken on job folders in software
  • Assist as needed in preparing daily installation schedule and warehouse needs
  • Fence and / or deck installation experience
  • You must do well under pressure in a very fast paced environment
  • Willingness to learn and adapt

    • We Offer

  • Positive work environment
  • Competitive Pay, Simple IRA w / Match
  • Paid training
  • Bi-Weekly pay
  • PTO / Vacation
  • Medical, Dental, Vision, Aflac available

    • Powered by JazzHR

    A1uJn9co5a

    serp_jobs.job_alerts.create_a_job

    Production Manager • Fairview Heights, IL, US