IT Operations Lead
VirtualVocationsTopeka, Kansas, United Statesjob_description.job_card.1_day_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an IT Operations Lead to manage user access and provide troubleshooting support in a remote setting.
Key Responsibilities
Collaborate with MSP to implement and manage Microsoft 365 services
Administer user identities, licensing, and configurations across Microsoft 365 and third-party SaaS platforms
Provide third-level technical support and act as an escalation point for vendor-supported services
Required Qualifications
Bachelor's degree in Information Technology or related field, or equivalent experience
4+ years of experience supporting cloud-based applications in a remote or hybrid environment
Proficiency in Microsoft 365 administration, including user management and licensing
Proven experience with Entra ID
Understanding of security best practices for SaaS access and device management
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It Lead • Topeka, Kansas, United States
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