Guest Service Agent

RM Management and Operations LLCDanbury, NH, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Description

GUEST SERVICE agent

BASIC FUNCTION

Guest Services Attendant is responsible for ticket sales, answering phones, utilizing POS and Credit Card technology, daily cash outs, assisting with customer check in and out for lodging. Attendants are often the first contact with our guests and must maintain a friendly guest-centric attitude to ensure our high quality service standards are achieved with every guest interaction.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

Selling Tickets and other products
Organizing season pass holders information
Answering Phones
Communicate with others on the daily Ticket knowledge
Using computerized Point-of-Sale and Credit Card terminals
Lost and Found
Lodging check in
Other duties and responsibilities as assigned

SUPERVISION RECEIVED

Direction is received from the Ticket Manager

QUALIFICATIONS

Successfully pass a background screening

Must be able to work weekends and holidays

Must have a positive attitude and maintain composure under pressure

Must be able to lift a maximum of 25 pounds

Must be able to multi task in a fast paced work setting

At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary .

G5hVZ2DGHw

serp_jobs.job_alerts.create_a_job

Guest Service Agent • Danbury, NH, US