Seasonal Sales Representative

Seasonal Sales and Service Advisor

Working with direct or close supervision, the Seasonal Sales and Service Advisor delivers consistent world-class customer service experiences using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling techniques. Consistent with all other store-level roles, the Seasonal Sales & Service Advisor seeks to understand the customer need, provide a solution, and make him or her feel like family. This position ensures products are easy to see and to buy; shares product and gaming knowledge; provides a clean, organized environment in which to shop; and provides every customer with outstanding shopping experiences that lead to higher units per transaction, higher net promoter (customer service) scores, higher levels of PowerUp Rewards participation, and generates customer interest in GameStop's growing digital business initiatives. As a seasonal store team member, he or she focuses on the unique needs of Q4 customers, including rapid, friendly service on the sales floor and cash wrap. Associate will interact with a supervisor frequently during each work period. With the understanding that satisfying customers and resolving customer service issues is a routine expectation, most non-routine activities will require a supervisor's advance approval.

Essential Job Duties and Responsibilities

• Selling Passion : Enjoy active selling, including exploring and creating guest needs and closing sales. Utilize GameStops Solution Selling Tablet to serve each guests needs. Demonstrate a passion for exceeding sales and service goals.
• Solution Selling Focus : Drive sales and guest loyalty by creating complete, lasting guest solutions. Demonstrate unique interest in every guest. Ask questions and makes recommendations in order to make technology easier and more affordable for every guest.
• Team Support : Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and responding effectively to feedback. Actively seeks opportunities to contribute at higher level of service to the business, the guests, and others on the team.
• Operational Agility : Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store.

Related Competencies

Basic and Preferred Qualifications (Education and / or Experience)

Minimum Qualifications, Job Skills, Abilities

GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions / needs, which includes expanding this jobs responsibilities and assigning additional duties consistent with the positions purpose.

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and / or other incentives.

Pay : $17.75 - $17.75