Call Center Administrative Support

A company is looking for a Call Center Admin Support.

Key Responsibilities

Provide administrative support to Call Center Management and Agents

Manage the day-to-day Agent Onboarding Process and activities

Assist with the annual Open Enrollment Readiness Tasks as needed

Required Qualifications

Proficiency in MS Office suite and CRM software

Experience with text-based communication tools

Strong organizational and time-management abilities

Ability to work independently and as part of a team

Motivated and customer-focused individual