Job Description
Job Description
Salary : $21.00 - $24.50
We are currently hiring for two full-time temporary positions. While these roles are designated as temporary, there is no set end date, and we anticipate that they may become long-term in the near future. These positions are benefits-eligible and subject to at-will employment policies.
As Client Intake Specialist I, you will be a vital member of the One SAFE Place team, providing critical support to survivors of domestic violence, sexual assault, commercial sexual exploitation, and human trafficking. The CIS I will be responsible for conducting intake assessments, providing referrals to resources, and assisting survivors in their journey to recovery. This position works as part of an integrated team, collaborating with other victim service providers, professionals, and community-based organizations to ensure a comprehensive, person-centered response to each survivors needs. Please note that this position does not qualify as a mandated reporter under Penal Code section 11165.7(a).
Client Intake Specialist II, is responsible for conducting comprehensive intake assessments, facilitating resource referrals, and assisting survivors in their recovery journey. This role operates within an integrated team, collaborating with other victim service providers, professionals, and community-based organizations to ensure a comprehensive, person-centered response to each survivors needs. Please note that this position does not qualify as a mandated reporter under Penal Code section 11165.7(a)
Duties and Responsibilities :
- Provide support, advocacy, referrals and some case management services to domestic violence, sexual assault, and trafficking survivors
- Work with survivors to create, implement, monitor and update individual safety plans
Assist survivors in emergency situations to obtain shelter, financial assistance, and other basic needs
Maintain accurate files, progress notes, data entry and paperwork following agency and grant guidelinesAssist clients with obtaining legal services, such as protective orders and custody ordersEnsure that guests of all ages are provided with a safe, therapeutic environment for healing, recovery, and growth by always adhering to department philosophy and proceduresHelp victims identify and access appropriate servicesProvide referrals to appropriate agencies, including onsite and offsite partners and collaborativeRespond to requests for on-site domestic violence / sexual assault advocacy and accompaniment by medical facilities and law enforcementComplete and submit all required client forms and documentationAttend and participate in staff meetings and in-service trainings, as requested
Maintain confidentiality of client information, pursuant to Evidence Code sections 1037
Assist with front desk coverage as neededProvide Crisis Hotline Coverage (may include nights, evenings and weekends)Provide support to various groups and assist in trainings as neededOther duties as assignedClient Intake Specialist II shall perform all the above duties in addition to :
Provide in-depth support, advocacy, referrals and some case management services to domestic violence, sexual assault, and trafficking survivorProvide mentorship and guidance to Client Intake Specialist I staff, assist with training as needed
Lead and facilitate various team meetings, workshops, and training sessionsAssist in the development and implementation of outreach initiatives to raise awareness about available servicesMaintain accurate files, progress notes, data entry and paperwork following agency and grant guidelinesAttend Family Court and / or Criminal Court, record court decisions, and post decision to clientEducation and Experience
Client Intake Specialist I :
AA or BA in social work, human services, psychology, or related fieldMinimum of one year experience working with survivors of domestic violence, sexual assault, and / or human trafficking preferredSatisfactory completion of One Safe Places 66-hour domestic violence and sexual assault crisis intervention training (post-hiring requirement)Ability to pass a background investigation including fingerprinting and ability to pass a pre-employment drug screenClient Intake Specialist II, in addition to above :
AA or BA in social work, human services, psychology, or a related fieldMinimum of two years of experience working with survivors of domestic violence, sexual assault, and / or human trafficking, or at least two years or managing complex cases and navigating multiple service systems effectively as a Client Intake Specialist IPhysical Requirements
Ability to navigate the shelter facility and assist clients in various areas, which may include walking up and down stairs or moving between officesCapability to sit for extended periods while conducting interviews or paperwork, as well as standing for various tasks such as providing support or assistanceAbility to lift and carry items up to a certain weight (e.g., up to 25 pounds), which may include files, supplies, or assistance for clients if neededAbility to see and read documents, client forms, and computer screens for data entry and assessmentsRate of pay :
Full time, non-exempt
Client Intake Specialist I
$21.00 - $22.00 per hour
Client Intake Specialist II
$21.50 - $24.50 per hour
Benefits :
Health InsuranceDental InsuranceVision InsurancePrestige Urgent Care MembershipPaid Time OffWho we are :
One SAFE Place and Childrens Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Childrens Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Childrens Legacy Center assists One SAFE Place with operations and enhances OSPs impact. Through One SAFE Places participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization.