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QP-Community Support Team
QP-Community Support TeamArbor Care Solutions • Winston-Salem, NC, US
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QP-Community Support Team

QP-Community Support Team

Arbor Care Solutions • Winston-Salem, NC, US
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Job Description

Job Description

Salary :

Arbor Care Solutions Job Description

TITLE : Qualified Professional (QP)-Community Support Team Services Team Leader

Reports To : CST-Team Lead

Purpose : Staff providing Community Support Team Services consist of mental health and substance abuse rehabilitation interventions necessary to assist adults (age 18 and older) in achieving rehabilitative and recovery goals. This is an intensive community rehabilitative service that provides treatment and restorative interventions.

Education / Experience / Qualifications :

  • Holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH / DD / SAS with the population served; or
  • Graduate of college or university with an advanced degree in a related human service field and having 1 year of full-time, post graduate accumulated MH / DD / SAS experience with the population served, or a substance abuse professional who has one year of full-time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or
  • Graduate of a college or university with a Baccalaureate degree in a related human service field and have 2 years full-time post bachelors degree MH / DD / SAS experience with the population served, or a substance abuse Professional who has two years experience of full-time, post-bachelors degree Supervised experience in alcoholism and drug abuse counseling; or
  • Graduate of a college or university with a Baccalaureate degree in a non-related field and having 4 years of full-time, post-bachelors degree MH / DD / SAS experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor's degree supervised experience in alcoholism and drug abuse counseling.
  • Applicant is at least 18 years of age.
  • Able to read, write and understand and follow directions.
  • Minimum level of education, competency, work experience, skills and other qualifications for the position.

Duties and Responsibilities

  • Clinical and administrative supervision of Community Support Team-Team Leader.
  • Function as the practicing clinician on the Community Support Team.
  • CST must comprise a minimum of three staff persons. The team leader must be a QP according to 10A NCAC who functions as leader at least .5 FTE for clinical and administrative supervision of the team and also functions as practicing clinician on the team.
  • CST maintains a consumer to practitioner ratio of no more than fifteen consumers per team member.
  • Staff to consumer ratio takes into consideration evening and weekend hours, needs of special populations, and geographical areas to be served.
  • All staff providing CST Services must have a minimum of one year documented experience with the adult population.
  • CS Team members must complete a minimum of 20 hours of training ( Community Support Services definition, Person Centered Planning, Person Centered Thinking, Crisis Response, etc.) specific to CST activities within the first 90 days of employment.
  • Assume the role of advocate, broker, coordinator, and monitor of service delivery systems on behalf of consumers.
  • Coordinate movement across levels of care.
  • Coordinate discharge planning and community re-entry following hospitalization, residential services and other levels of care.
  • Case Management functions / activities to arrange, link, monitor, and / or integrate multiple services and referrals as consumers need warrants.
  • Must be willing to deliver services in various environments, such as homes, schools, jails, homeless shelters, street locations, etc.
  • Coordination and oversight of initial and ongoing assessment activities.
  • Ensure consumer linkage to the most clinically appropriate and effective services.
  • Initial development and ongoing revision of Person Centered Plan; monitoring of implementation of consumers PCP.
  • Provides supervision of the Associate Professionals (AP) and Paraprofessionals (PP).
  • Monitoring of activities provided by AP and PP staff providing Community Support Services.
  • Conduct Treatment Team Meetings at regularly scheduled timeframes.
  • Supportive counseling to address the diagnostic and clinical needs of the recipient.
  • Participate in agency staffing clinical meetings.
  • Assure compliance to all applicable rules, regulations, and policies and procedures of the agency and governing bodies.
  • Maintain ongoing communication with agency stakeholders such as DSS, DJJ and LME, etc.
  • Directs and participates in policy and program implementation. Assure all deadlines are met.
  • Conducts personnel performance reviews in accordance with Personnel Policy and Procedures.
  • Audits Consumer charts to ensure completeness, accuracy and regulatory compliance.
  • Provide On-call First responder duties on a rotating basis.
  • Review and maintain accurate and complete clinical charts on each consumer and assure regulatory compliance.
  • Review progress notes for completeness. Ensure all paperwork is submitted in a timely manner.
  • Implements, monitors and participates in quality assurance and improvement program activities.
  • Participate in the staff interview and selection process.
  • Participate in staff development activities.
  • Provision of all activities, functions, and interventions of the Community Support service definition.
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