Remote Customer Support Specialist

VirtualVocationsJacksonville, Florida, United States

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A company is looking for a Remote Customer Support Specialist to provide exceptional service to customers in a virtual environment.

Key Responsibilities

Respond to customer inquiries via email, live chat, phone, or social media in a timely and professional manner

Diagnose and resolve technical or product-related issues efficiently

Log customer interactions and maintain detailed records in CRM systems

Required Qualifications

High school diploma or equivalent; additional education in customer service or related field is a plus

Experience in customer support or a related role is preferred

Familiarity with CRM systems and customer service software

Ability to work independently in a remote setting

Strong product knowledge or willingness to learn about the company's offerings

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Customer Support Specialist • Jacksonville, Florida, United States

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