Food & Beverage Manager

Food & Beverage Manager

The Food & Beverage (F&B) Manager is responsible for supporting and leading all aspects of food and beverage service operations in collaboration with the F&B management team. This hands-on role oversees various outlets including la carte dining, banquets, catering, and club events, with a particular emphasis on beverage operations. The F&B Manager is expected to lead by example, ensuring exceptional member and guest satisfaction while upholding the Club's goals, policies, and standards.

Essential Duties and Responsibilities

• Oversee daily operations of all F&B outlets including la carte dining, banquets, catered events, and club functions.
• Lead, train, and supervise F&B staff, supporting hiring and onboarding processes.
• Establish and communicate clear expectations for service excellence across all venues.
• Maintain a strong, visible presence on the floor during key service hours to assist members, guests, and staff.
• Collaborate with other F&B leaders to manage banquet / catering setup and execution, ensuring high-quality experiences.
• Conduct orientation and ongoing training for all service team members.
• Coordinate and facilitate pre-shift line-up meetings, sharing key updates such as reservations, menu changes, and special requests.
• Deliver consistent departmental training and staff development.
• Manage scheduling to meet operational needs and labor budget targets.
• Handle member and guest concerns professionally, escalating to senior management as needed.
• Support the execution of service improvements in alignment with club-wide F&B goals.
• Act as Manager on Duty (MOD) as scheduled or in the absence of the Senior F&B Manager.
• Maintain strong working relationships with the Executive Chef, Sous Chef, Events Coordinator, and other departments.
• Ensure cleanliness and maintenance of all F&B facilities and equipment.
• Stay current on trends and developments through professional development and continued education.
• Foster a positive, respectful work environment by modeling integrity, professionalism, and service excellence.
• Continually enhance beverage knowledge and assist in educating staff on wine, spirits, and service techniques.
• Perform additional duties as assigned by the Assistant General Manager (AGM).