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General Manager (Richmond)

General Manager (Richmond)

Gold's GymRichmond, VA, United States
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General Manager Gold's Gym

Ready to lead an energetic team in a fast-paced fitness environment? Gold's Gym Swift Creek is searching for a passionate, results-driven General Manager who's ready to take charge, build community, and elevate member experiences. If you're a natural leader with a love for fitness and a talent for inspiring others we want to hear from you!

Why Join Gold's Gym Swift Creek?

  • Be part of an iconic fitness brand with a legacy of strength and innovation.
  • Lead a dynamic team in a high-energy, supportive environment.
  • Help shape a vibrant gym culture for our diverse, motivated members.
  • Make a real impact through team development, customer service excellence, and strategic growth.
  • Benefits :

Health, Dental & Vision Insurance

  • Paid Time Off
  • 401K

    • What You'll Do

    Leadership & Management

  • Oversee day-to-day operations, maintaining a clean, safe, and welcoming gym.
  • Manage and optimize operational budgets, staffing, and payroll.
  • Hire, train, mentor, and schedule a high-performing team.
  • Drive performance through motivation, accountability, and continuous improvement.

    • Sales & Customer Experience

  • Lead the gym's sales strategy, ensuring systems and outreach programs are effectively executed.
  • Deliver and coach top-tier customer service in a high-volume environment.
  • Resolve customer concerns with empathy and professionalism.
  • Organize and promote monthly in-gym events in collaboration with corporate marketing.

    • What You Bring to the Table

  • 5+ years of professional experience, preferably in fitness, retail, or hospitality.
  • Leadership experience in team development, operations, and budget management.
  • Sales-minded with the ability to execute promotional outreach and meet KPIs.
  • Passion for fitness, wellness, and helping others achieve their goals.
  • Strong interpersonal and communication skills, both verbal and written.
  • Entrepreneurial mindset with a hands-on approach and a drive for excellence.
  • High school diploma required; Associate or Bachelor's degree in business or a related field preferred.
  • CPR Certification (or willingness to obtain upon hire).

    • Other Details

  • Location - Currently hiring for Swift Creek & The Fan
  • Relocation Assistance : Not available for this position
  • Position Type : Full-Time, On-Site

    • If you're ready to grow your career, lead with purpose, and thrive in a people-first environment apply now!

    Compensation : $90,000.00 per year

    What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

    We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - but also enthusiastic, collaborative, and creative.

    If this feels like you, we can't wait to get your application!

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    General Manager • Richmond, VA, United States

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