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TD GARDEN (SOG OFFICER) $24.25/ HOURLY
TD GARDEN (SOG OFFICER) $24.25/ HOURLYSecuritas • Boston, MA, US
TD GARDEN (SOG OFFICER) $24.25 / HOURLY

TD GARDEN (SOG OFFICER) $24.25 / HOURLY

Securitas • Boston, MA, US
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Event Security Special Operations Group (SOG)

Securitas Security Services USA Inc. is Partnered with the TD Garden, Home of our beloved Boston Celtics and Boston Bruins

Starting Pay : $24.25

Schedule :

  • Shift times can vary depending on event
  • 3 hours prior to event until EOE (end of event)
  • PT during summer
  • Hours will increase once Bruins / Celtics Seasons resume
  • Day shift
  • Night shift
  • Weekend availability

Requirements :

  • At least 18 years of age
  • 2+ years of security experience
  • High school diploma
  • Weekend availability
  • Indoor / outdoor job; tolerance of weather particularly in cold temperatures
  • Experience working in extreme environments
  • Able to walk, stand, lift, for hours at a time
  • Maintaining calm and composed while dealing with people professionally
  • Defining Characteristics :

  • Provide effective crowd management and exterior / perimeter security in a dynamic, crowded, emotionally charged environment while on shift during TD Garden events
  • Perform other duties of a more responsible and demanding level involving leadership and professionally interacting with the general public and law enforcement / emergency response agencies
  • General Job Duties :

  • SOG team members are responsible for crowd management lane set up and breakdown and to provide active crowd management before and after the event
  • SOG team members are responsible for maintaining a visible security presence on North Station Platform and various exterior locations and helping sustain a safe and orderly environment while performing foot patrols
  • SOG team members are responsible to help provide arena perimeter access control
  • SOG team members are responsible for providing policy enforcement and ensuring evicted guests safely leave property without disturbance
  • SOG team members are responsible for providing emergency and incident response, primarily on North Station Platform and various exterior locations, but also occasionally inside the event arena and concourse areas
  • Responsibilities : Crowd Management :

  • Set up and break down crowd management lanes with barricades and tenser barriers to help segregate ticketed guests from North Station guests / commuter rail passengers and direct ticketed guest flow to prohibited item screening lanes
  • Monitor and control crowd flow of ticketed guests to minimize wait times
  • Communicate effectively with event security management and supervision in crowd control efforts
  • Communicate effectively with ticketed guests to provide guidance and direction of managed crowd flow
  • Direct and support the efforts of event security officers at crowd management posts
  • High Visibility Security Presence :

  • Maintain professional uniform and appearance standards at all times while on-duty
  • Provide assistance or information in a courteous and professional guest-service manner at all times
  • Enhance crime-prevention and policy-violation deterrence by being seen in the environment of on North Station Platform and various exterior locations, and actively observing people and their behaviors
  • Perform random foot patrols of North Station Platform and various exterior locations
  • Perimeter Access Control Security :

  • Secure stairwell ticketed guest entrances when not in use
  • Observe for behaviors indicating access breach attempt may be made and intervene in a professional and courteous manner
  • Respond to reported access breach attempt incidents
  • Report any vulnerabilities to perimeter security
  • Policy Enforcement and Eviction Process Support :

  • Observe and respond to violations of building guest code of conduct policies on North Station Platform and various exterior locations
  • Evict people violating building guest code of conduct in a safe and professional manner
  • Aid event security supervision and management with ticketed guest eviction incidents from the arena
  • Emergency and Incident Response :

  • Respond to emergencies and incidents on North Station Platform and various exterior locations including but not limited to : Medical Emergency / Fire and Fire Alarm / Evacuation & Crowd Surge / Arguments / physical confrontation de-escalation / Ticket Scalping / Merchandise Vending / Suspicious Activity & Suspicious Items / Bomb Threat / Active Shooter & Active Killer
  • Complete emergency and incident response also includes post-incident written reporting
  • Are you interested in being part of our Team?

  • Apply quickly and efficiently online
  • Interview from the convenience of your own home
  • Weekly pay
  • Competitive benefits for FT
  • EOE / M / F / Vet / Disabilities
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Ability to commute / relocate : Boston, MA 02114 : Reliably commute or planning to relocate before starting work (Preferred) Experience : Security : 2 years (Required) EOE / M / F / Vet / Disabilities

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