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Area Safety Specialist

Area Safety Specialist

ZipRecruiterFairfield, CT, US
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Overview

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry, you will love what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. We are known for our vending machine and more.

We are looking for people who thrive in an environment of impactful change. Team spirit is evident at Carvana, and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. We have been changing the game since 2013, and we are continuing to grow.

About the team and position

The Safe & Secure Team helps keep our 20,000+ associates across 200+ locations safe and secure every day. By collaborating with Carvana teams, the Safe & Secure Team delivers strategic planning, operational risk program development, operational Safe & Secure processes, data analytics, inventory reconciliation and control, learning and awareness program support, and project management. In partnership with Field and Operations, the Safe & Secure Support Team delivers our mission to every associate at every site.

The Area Lead will be part of the Field Safe & Secure Team, executing core Safe & Secure routines to support the team's mission while aiding Market Operations and Logistics partners. The Area Lead will work with teams and leaders in an assigned geographical area to support the safety of our people and the protection of our assets in a dynamic working environment. The Area Lead will execute key tactics defined within the Safe & Secure / Market Operations Partnership Guide, focusing on safety, physical security, environmental support, fraud resolution, and other processes. This is a field-based role with on-site support in primarily high-risk locations within the assigned area. The ideal candidate has strong leadership, communication, quantitative rigor, the ability to execute quickly and efficiently, and the ability to exercise independent judgment while collaborating with Carvana's varied operational functions. The Area Lead will see insights with immediate, tangible impact in a fast-growing company and reports directly to the Area Manager, Field Safe & Secure.

What you'll be doing

  • Travel between sites in the assigned geographical area according to risk level and on-site support needed. Travel schedule determined in collaboration with Area Manager.
  • Availability to work non-standard hours, including evenings, weekends and holidays to meet business needs. Flexibility to respond to incidents at sites outside standard hours.
  • Troubleshoot scanning and inventory control concerns at all assigned locations. Lead efforts to track and reduce unit loss due to missing units, forcible removals, or fraud-related activity.
  • Execute Incident Management Program, focusing on sustainable awareness and effective preparedness. Be a key supporter in an emergency situation for sites.
  • Partner with Inventory Control to identify and track units taken "off lot" to ensure effective inventory controls are in place.
  • Execute fraud-mitigation efforts to ensure adherence to downstream tactics and support overall unit loss reduction.
  • Champion a culture of safety by executing initiatives related to incident reduction and leading by example. Engage field teams through EH&S and Safety compliance programs from training to application.
  • Directly lead processes related to Safe & Secure Technology that supports sites. Ensure equipment functions properly, issues are addressed, and badge access, server room controls, monitoring alerts, and overall health of the program run smoothly.
  • Ensure all "Aclaimant" incidents are properly recorded and system information is accurate and actionable. Complete after-action reviews to determine root causes and make improvement recommendations to the Area Manager.
  • Use data to assess the Safe & Secure business at the site, reporting key wins and opportunities to the Area Manager. Provide support for tasks needed to drive metric improvement as directed.
  • Foster open and productive relationships with other applicable company departments.
  • Exercise prudent discretion regarding confidential and sensitive personnel information.
  • Perform other duties as assigned.

Key Metrics

  • Unit Loss tracking
  • Completion percentage of EH&S Training
  • Inventory Scanning percentage and scan frequency tracking
  • Inventory reconciliation in partnership with Inventory Control Team
  • Completion percentage of after-incident Safety reviews and suggestions for improvement
  • Safety incident reduction and root cause analysis
  • Hauler safety observation completion
  • Fraud unit reduction
  • Improvement of Driver Safety Scores

    • What you should know / have

  • High School Diploma or equivalent is required.
  • At least 5 years of Security / Asset Protection experience.
  • At least 1 year of multi-site leadership experience.
  • Excellent verbal and written communication skills.
  • Strong analytical and data-driven skill set.
  • Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
  • Experience working with a diverse set of stakeholders in a dynamic, rapid-growth environment with tight deadlines; ability to take initiative in a constantly changing environment while maintaining flexibility and a collaborative attitude.
  • Experience investigating and resolving theft and fraud issues.
  • Ability to help create, develop and implement process improvements.
  • Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.
  • Crisis Management / Incident Response experience.
  • Must promote the company culture and mission to all employees, vendors, clients, and business partners.
  • Knowledge of how to utilize Google and Microsoft systems.
  • Valid driver's license and insurable DMV required.
  • Must live within the assigned geographical area and work out of a Carvana location when not traveling between sites.
  • Domestic travel required - 60-75%.

    • We'd love it if you also have

  • Bachelor's degree from an accredited college or university preferred.
  • Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
  • Crisis Management Leadership experience.
  • Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
  • OSHA 10 Hour Training Certification preferred.

    • What we'll offer in return

  • Full-Time Salary Position with a competitive salary
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, vehicle discounts, pet benefits, and more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.

    • Other requirements

    To be able to do your job at Carvana, there are some basic requirements we want to share with you.

  • Must be able to read, write, speak and understand English.

    • We'll make reasonable accommodations for those with disabilities to perform essential job functions.

    Legal stuff

    Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

    Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

    Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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    Safety Specialist • Fairfield, CT, US