Retail Store Manager

Job Description

Job description

Bricks & Minifigs Gainesville, FL (Coming soon – Dec 2025) is first and foremost a fun place for people of all ages and abilities to enjoy and explore their passion for LEGO®. We facilitate this by providing excellent customer service, a variety of unique products, and a creative environment. As part of a growing franchise, each Bricks & Minifigs location is locally owned and driven by the belief that good play helps build good minds. We help build connections, one LEGO brick at a time, by offering a wide variety of new and retired LEGO sets, bulk bricks, and individual minifigures. We are looking for someone exceptional who wants to be a part of a dynamic store environment and who wants to continually help us grow and evolve.

Job Overview

We are seeking a dedicated and experienced Store Manager to lead our retail team. You will be responsible for overseeing daily operations, driving sales performance, and ensuring exceptional customer service. This role requires strong leadership skills, a keen eye for inventory management, and the ability to foster a positive work environment. As a Store Manager, you will play a crucial role in shaping the store’s success and enhancing the customer experience.

Responsibilities

Manage Daily Operations : Ensure efficiency and productivity in all aspects of store operations. Inventory Management : Oversee ordering, receiving, and stocking products, including sorting and cleaning bulk LEGO. Inventory Control : Implement effective measures to minimize loss and optimize stock levels.

Shift Management : Schedule staff effectively and ensure adequate coverage during peak hours.

Employee Development : Conduct orientation and training programs to enhance team performance. Recruitment : Facilitate interviewing processes for new hires and participate in selecting qualified candidates. Payroll Oversight : Monitor payroll processes to ensure accuracy and compliance with company policies.

Customer Service : Provide exceptional service by greeting and assisting customers in person and on the phone (requires a lot of standing), addressing inquiries, and resolving issues promptly.

Sales Analysis : Analyze sales reports to identify trends and develop strategies for improvement.

Store Presentation : Maintain a clean, organized, and visually appealing store environment, including organizing and stocking products (requires lifting up to 50 pounds).

Event Hosting : Host in-store party events for kids and adults.

Team Collaboration : Support management with creative ideas and share customer feedback.

Product Handling : Use the point-of-sale system to complete transactions and build and repair used LEGO sets.

Cleaning Duties : Share in cleaning responsibilities (e.g., vacuuming, dusting, cleaning counters).

Qualifications Experience :

Proven experience in retail management or a similar role is required.

Inventory Skills : Strong skills in inventory management and control are essential.

Leadership Abilities : Experience with shift management practices and the ability to lead and motivate a team effectively.

Customer Service Skills : Excellent customer service skills with a desire to drive sales.

Communication : Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.

Administrative Knowledge : Familiarity with payroll processes and employee management is beneficial. Sales Acumen : Demonstrated ability to buy and sell effectively within a retail context is an advantage.

Physical Requirements : Ability to stand for extended periods and lift up to 50 pounds.

Preferred Qualifications : Previous experience working with kids or in a family-focused store. At least one year of retail or customer service experience. Knowledge of LEGO products. Conversational Spanish Work

Schedule Days : Monday - Sunday Hours : 40 hours per week

Benefits Competitive Salary : Based on experience and qualifications.

Professional Development : Opportunities for training and career advancement.

Creative Environment : Work in a fun and engaging store centered around LEGO®. One Last Thing A lot of resumes are submitted without the candidate reading the description. So, to make sure you're a fit, please include a cover letter that tells us why you'd like to work for us. It can be short.

Job Type : Full-time Pay : 41,600.00 - $52,000.00 per year

Benefits : Employee discount Flexible schedule

Shift : Day shift Experience : Customer service : 5 years (Required)

Management : 2 years (Required)

Language : Spanish (Preferred)

Ability to Commute : Gainesville, FL 32606 (Required)

Work Location : In person